Accounts Receivable Caller

Roles and Responsibilities :

• Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.
• Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
• Collaborate with internal teams such as patient access, revenue cycle management (RCM), and coding to resolve complex billing issues.
• Maintain accurate records of all interactions with customers using CRM software.

Job Requirements :

• 1-4 years of experience in AR calling or similar role in the healthcare industry.
• Strong knowledge of medical billing processes, regulations, and compliance requirements.
• Excellent communication skills for effective interaction with patients, providers, and internal stakeholders.
• Ability to work independently with minimal supervision while maintaining high productivity levels.