Accounts Receivable Caller

Job Title: Senior AR Caller US Healthcare (Medical Billing)

Location: Chennai (Work from Office) Experience: 3+ Years Employment Type: Full-time Shift: US Shift

Job Summary

We are seeking an experienced Senior AR Caller with a strong background in US Healthcare Medical Billing. The ideal candidate should have hands-on experience in Accounts Receivable (AR) Follow-up, Denial Management, and Insurance Claim Resolution. The candidate will be responsible for following up with insurance companies, resolving denied or unpaid claims, and ensuring timely reimbursement.

Key Responsibilities

• Follow up with insurance companies regarding outstanding medical claims.
• Analyze and resolve denied, rejected, and underpaid claims.
• Work on aging reports to reduce outstanding AR.
• Verify claim status and identify reasons for denials.
• Process appeals and claim corrections to maximize reimbursements.
• Document all call activities and account updates accurately.
• Meet daily productivity and quality targets.
• Coordinate with internal teams to resolve billing-related issues.
• Maintain compliance with HIPAA guidelines and company policies.

Required Skills

• Minimum 3+ years of experience as an AR Caller in US Healthcare Medical Billing.
• Strong knowledge of:
• Accounts Receivable (AR)
• Denial Management
• Insurance Follow-up
• Appeals Processing
• Claim Status Verification
• Medical Billing and Coding concepts
• Experience working with Medicare, Medicaid, and Commercial Insurance payers.
• Good understanding of EOB, ERA, CPT, ICD-10, and HCPCS codes.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and achieve productivity goals.

Preferred Qualifications

• Experience with physician billing or hospital billing.
• Familiarity with EMR/EHR and medical billing software.
• Immediate joiners are preferred.