Accounts Receivable Clerk

Accounts Receivable Clerk

Reports To: Accounting Manager

FLSA Status: Full-Time, Hourly / Non-Exempt

Work Schedule: Monday – Friday, 8am – 5pm

Are you a team-minded individual looking for an opportunity to compassionately serve others while striving for personal and professional growth? Join us at DEPS - Down East Protection Systems, where our vision is to be recognized as the most trusted provider of security systems and services in Eastern NC. As part of our team, you’ll embody our mission of providing peace of mind by protecting people and property with competence and compassion, while adhering to our EOS (Entrepreneurial Operating System) framework for clarity, accountability, and results-driven performance.

Job Duties:

• Payment Processing:
• Process payments, including customer credit card transactions, with competence and accuracy, ensuring alignment with EOS principles of financial discipline.
• Handle daily deposits and cash receipts, maintaining accountability and transparency.
• Collections and Billing:
• Contact customers to collect on past-due accounts, demonstrating compassion and a proactive approach to issue resolution in line with EOS practices.
• Prepare invoices for monthly, quarterly, and annual billing, ensuring precision and adherence to EOS financial protocols.
• Master account billing and maintain recurring revenue and customer files in Field Hub, reflecting EOS commitment to organization and efficiency.

Account Management:

Process return items from customer payments and manage RMR (Recurring Monthly Revenue) cancellations, add/delete records in Field Hub, with a focus on accountability and customer service.

Maintain petty cash and provide back-up support for other office personnel as needed, showing flexibility and team collaboration in line with EOS values.

Administrative Support:

Draft customer letters and communicate with the Accounting Clerk regarding cancellations, ensuring due diligence and alignment with EOS standards.

Assist with front desk duties, including answering phones, filing, making copies, sending faxes, and handling other projects as requested, demonstrating a commitment to teamwork and service excellence.

Required Skills:

• Ability to type at 40 WPM and operate a 10-key calculator with accuracy, adhering to EOS standards for efficiency and productivity.
• Strong mathematical skills and proficiency in customer service.
• Proficient in Microsoft Word, Excel, and Outlook, with good written and verbal communication skills.
• Attention to detail, organization, and a strong team player mindset, reflecting EOS principles of clarity and reliability.

Physical Requirements:

• Office environment with long periods of sitting and working in front of a computer screen.

Job Type: Full-time

Benefits:

• 401(k) with matching contributions
• Dental, health, life, and vision insurance
• Disability insurance
• Paid time off
• Professional development opportunities, reflecting our commitment to EOS principles of growth and improvement.

Physical Setting:

• Office - In Person

Experience:

• 1 year of accounting experience (Required)

Work Environment:

• In-office
• Extended periods of phone use and computer work
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, in accordance with the Americans with Disabilities Act (ADA)

DEPS is an Equal Opportunity Employer and does not discriminate on the basis of disability or any other protected status.

Expected hours: 40.0 per week

Work Location: In person