Accounts Receivable

About the role

Are you organised, confident with numbers and comfortable following up customers to get things done?

Smart Express is looking for an Accounts Receivable & Credit Administrator to join our Finance team.

This is a great opportunity for someone with Accounts Receivable or general accounts experience who is ready to take the next step, build their credit control experience and take responsibility for the day-to-day administration of a busy receivables function.

Reporting to the Financial Controller, you'll be involved in everything from invoicing and payment reconciliations through to debtor follow-up, credit checks and reporting. You'll also work closely with our Sales, Customer Care and Operations teams, giving you good exposure to how the wider business operates.

Key responsibilities

• Ensure customer details in Xero are accurate, complete and current
• Set up new contacts in Xero ensuring that details are accurate, complete and consistent with TMS
• Review and accurately rate cash jobs on a daily basis and process them from TMS into Xero for sending to customers
• Ensure that weekly commercial invoices are sent out by each Tuesday, fortnightly invoices are sent out on the 15th, and that monthly invoicing is completed by the end of the 5th business day each month
• Manage private customer relationships and build commercial debtor relationships
• Collect commercial and private debts in accordance with the agreed commercial and private trade terms to minimise credit losses
• Ensure that collection actions are recorded in the customer records in Xero promptly and accurately
• Ensure that information in the accounts receivable ledger is accurate and current at all times
• Cross train and back up the other accounting functions to ensure that the finance function operates during staff absences
• Review accounts receivable and other finance processes to identify areas for improvement, both for efficiency and customer service levels

About you

Accounting and Commercial background and skills

• Has exceptional attention to detail and takes pride in getting things right the first time

• Brings a positive, can-do attitude

• Is adaptable, open to change and willing to learn

• Ability to set priorities, plan workflow, and deliver to deadlines

• Enquiring approach looking for issues and process improvements

• Effective interpersonal and communication skills

• Confidence and assertiveness in dealing with drivers, customers and suppliers

• Skilled in Microsoft Word and Excel and equivalent Google platforms

• Ability to operate in a busy environment, multi-task and to maintain a professional approach and clarity of purpose under pressure

• Flexible team player who supports and actively works towards achieving team goals

• Experience in transport, logistics or another high-volume operational environment would be an advantage.

What success looks like

• Invoicing is accurate and completed on schedule
• Accounts receivable and revenue records remain accurate, complete and current
• Overdue debts are followed up consistently and collected within agreed terms
• Customer queries and disputes are addressed promptly
• New commercial customers are credit checked and established correctly
• Debtor reporting is reliable and provides management with clear actions
• Errors and process improvements are identified and resolved quickly

Why join Smart Express?

You will have ownership of an important finance function and work with people across the wider business. The role offers variety, responsibility and the opportunity to improve the systems and processes that support our customers and operations.

Apply now

If you are an experienced accounts receivable professional who takes pride in accuracy, follows through on commitments and is comfortable working in a busy operational business, we would like to hear from you.

Please apply through SEEK with your CV and a brief cover letter outlining your relevant experience.

Applicants must have the legal right to work in New Zealand.