Accounts Receivable

Accounts Receivable

Howard Johnson by Wyndham Kuala Lumpur 118

Location: Kuala Lumpur

Salary: From RM2,500 per month

We are seeking a detail-oriented Accounts Receivable professional to manage hotel billing, payment collections, and customer account reconciliations. The successful candidate will ensure accurate invoicing, timely collection of outstanding payments, and proper maintenance of financial records.

Key Responsibilities

• Prepare and issue invoices to corporate clients, travel agents, and other credit customers.

• Verify invoices against reservations, agreed rates, guest folios, and supporting documents.

• Record incoming payments and allocate receipts to the correct customer accounts.

• Reconcile customer accounts and investigate discrepancies, short payments, and unapplied receipts.

• Monitor outstanding balances and follow up on overdue payments by telephone and email.

• Prepare accounts receivable ageing reports and update management on collection progress.

• Send statements of account and respond promptly to billing enquiries.

• Reconcile payments from online travel agencies and credit card settlements, including related deductions.

• Coordinate with Front Office, Reservations, and Sales to resolve billing and payment discrepancies.

• Prepare credit notes and refund documentation for approval.

• Assist with month-end closing, audit schedules, and supporting documentation.

• Support e-Invoice preparation and submission where applicable.

• Maintain organised records of invoices, receipts, correspondence, and payment confirmations.

• Follow the hotel’s credit control procedures and escalate overdue accounts when necessary.

Requirements

• Certificate, Diploma, or Degree in Accounting, Finance, or a related field.

• Minimum 1–2 years of relevant experience in accounts receivable, billing, or credit control.

• **Hotel industry experience and knowledge of hotel accounting procedures are preferred.**

• Understanding of invoicing, payment allocation, account reconciliation, and collection procedures.

• Proficiency in Microsoft Excel and accounting software.

• Familiarity with hotel property management systems and e-Invoicing is an advantage.

• Good communication skills in English and Bahasa Malaysia.

• Strong attention to detail, organisational skills, and accuracy.

• Able to follow up professionally with customers and meet reporting deadlines.

• Able to work independently and collaborate with other departments.

How to Apply

Apply through Indeed or send your updated resume, expected salary, and notice period to [email protected].

For enquiries, contact +60 18-626 2869.

Pay: From RM2,500.00 per month

Benefits:

• Professional development

Work Location: In person