Accounts Receivable Coordinator

JOB SUMMARY

Brite is seeking a detail-oriented Accounts Receivable (AR) Coordinator to manage the day-to-day activities of an assigned portfolio of customer accounts. This role is responsible for the full order-to-cash cycle, including invoicing, cash application, collections, and account reconciliations.

The AR Coordinator will work closely with Sales, Customer Success, and the broader accounting team to keep receivables current, resolve disputes efficiently, and deliver a smooth billing experience for customers. Reporting to the Controller, this position is well suited for someone with several years of accounts receivable or general accounting experience who is ready to take on greater ownership and autonomy in managing customer accounts.

ESSENTIAL FUNCTIONS

• Own a portfolio of customer accounts, proactively monitoring aging and driving timely collection of outstanding balances.
• Generate and issue accurate customer invoices in accordance with contract terms, billing schedules, and revenue recognition guidelines.
• Apply incoming payments (ACH, wire, check, credit card) to customer accounts daily and research/resolve unapplied or misapplied cash.
• Support the Procurement Manager on cross-functional initiatives, including vendor and purchase-order data reconciliation, invoice verification, and ad hoc reporting requests.
• Investigate and resolve billing discrepancies, short payments, and disputed invoices in partnership with Sales and Customer Success.
• Prepare and distribute weekly AR aging reports; escalate at-risk or delinquent accounts in line with the company's collections policy.
• Reconcile the AR subledger to the general ledger each month and prepare supporting schedules for the close process.
• Partner with Collections and Legal on past-due accounts, payment plans, and write-off recommendations.
• Respond promptly and professionally to customer inquiries regarding invoices, statements, and account balances.
• Vet prospective customers by reviewing credit applications, financial statements, and trade references to assess creditworthiness, and coordinate with sales and finance teams to establish appropriate credit terms and limits.
• Maintain accurate customer master data, including billing contacts, payment terms, and tax exemption certificates.
• Support month-end close activities, including bad debt reserve analysis, revenue cutoff testing, and audit requests.
• Identify and help implement process improvements that reduce Days Sales Outstanding (DSO) and improve collection efficiency.

OTHER DUTIES

• Accomplishes all other duties and projects as appropriately assigned or requested.

EDUCATION & EXPERIENCE

• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field; equivalent practical experience will also be considered.
• 2–5 years of experience in accounts receivable, collections, general accounting, or a related finance function.  Experience working in a SaaS or subscription-based business model preferred.
• Experience with billing, CRM, or subscription-management platforms— particularly NetSuite, Salesforce, Zuora, or Stripe—preferred.
• Experience using digital payment platforms, such as Paystand, Ramp, or Corpay, including real-time payment matching, preferred.

KNOWLEDGE, SKILLS & ABILITIES

• Working knowledge of GAAP as it relates to revenue recognition and accounts receivable.
• Proficiency with ERP or accounting systems, such as NetSuite, SAP, or QuickBooks, along with business application software, purchasing systems, and resource-planning tools.
• Proficiency in Microsoft Office, including advanced Excel capabilities, Outlook, and Teams.
• Strong attention to detail, reconciliation abilities, analytical thinking, and problem-solving skills.
• Clear written and verbal communication skills, with the ability to interact effectively with vendors, customers, and internal stakeholders and maintain a customer-service-oriented approach to collections.
• Exceptional interpersonal, relationship-building, and negotiation skills.
• Ability to plan, prioritize, delegate when appropriate, and evaluate progress toward goals while managing multiple accounts, competing priorities, and deadlines with minimal supervision.
• Familiarity with credit policies, collections best practices, and dispute-resolution workflows preferred.

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person