Accounts Receivable Coordinator

Hinshaw & Culbertson LLP is a national law firm with over 500 attorneys across the United States. Founded in 1934 and headquartered in Chicago, we provide sophisticated legal counsel to clients in highly regulated industries, including insurance, financial services, healthcare, and professional services. We also offer strategic business and transactional advice to a wide range of for-profit and nonprofit organizations, including government agencies and educational institutions. Learn more at hinshawlaw.com.

Position Summary The Accounts Receivable (AR) Coordinator is responsible for managing the firm's accounts receivables, ensuring efficient collection of outstanding client balances while maintaining exceptional client service and strong working relationships with attorneys, clients, and administrative staff. This position works closely with billing attorneys, practice group leaders and the management team to reduce aged receivables, improve cash flow, and support the firm's financial objectives. The ideal candidate possesses strong analytical and communication skills, along with knowledge in legal billing and collections within a large law firm environment.

Responsibilities

• Meet regularly with assigned attorneys to review aged receivables, prioritize collection efforts, and develop action plans.
• Identify and help resolve problematic patterns and situations that may adversely impact billing and collections.
• Monitor invoice status (e-billing and/or regular A/R) for clients and document A/R and unbilled inventory status in system.
• Proactively follow-up with clients maintaining professional relationships, balancing assertiveness with courtesy to preserve a healthy ongoing relationship.
• Collaborate with other client accounts teams to resolve delinquent account receivables issues.
• Thoroughly document collections activity in appropriate databases and create collections calendar to handle client/attorney follow ups.
• Perform routine data processing tasks and input relevant information into systems utilized to facilitate the collections processes.
• Support special projects, reporting requests, audits, and process improvement initiatives.
• Escalate high-risk or significantly aged accounts to Finance leadership with recommendations for next steps.
• Timely address and submit necessary write-offs/refunds as required via firm workflows.
• Maintain confidentiality of client financial information and adhere to firm policies and ethical standards.

Qualifications:

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• Minimum of 3–5 years of accounts receivable, collections, or legal billing experience.
• Proficient in Aderant (CMS), ARCS/ODDR, and Microsoft Excel.
• Prior experience in a law firm or other professional services environment strongly preferred.
• Experience supporting multiple attorneys or practice groups in a large, fast-paced organization.
• Experience with electronic billing (eBilling) platforms and client billing guidelines preferred.

Why Join Hinshaw? At Hinshaw, we foster a collaborative and inclusive work culture. We offer competitive compensation, a flexible benefits program, and a generous 401(k) plan. We are committed to diversity, equity, and inclusion, and provide reasonable accommodations for individuals with disabilities. Joining our team means being part of a firm that values innovation and professional growth in its technology operations, all while maintaining a supportive environment that encourages work-life balance and career development.

*Equal Opportunity Statement

We are committed to fostering an inclusive workplace and providing equal employment opportunities to all applicants and employees. Employment decisions are based on business needs, job requirements, and individual qualifications* As an EEO/AA employer, Hinshaw & Culbertson LLP will not discriminate in its employment practices due to an applicant’s age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, protected veteran or disability status or any other factor prohibited by law.