Accounts Receivable Executive / Associate

Job Summary:

We are looking for an Accounts Receivable professional with 0.5 - 3 years of experience in Accounts Receivable / Order-to-Cash operations. The ideal candidate should have strong hands-on experience in monthly billing, collections, customer coordination, ledger reconciliation, and dispute resolution, preferably while managing large enterprise customers.

Key Responsibilities

• Prepare and deliver monthly invoices in accordance with customer requirements and billing schedules.
• Manage scheduled monthly/quarterly collections, including timely payment and cheque follow-ups.
• Coordinate with customers regarding outstanding payments, invoices, and account-related queries.
• Participate in monthly/quarterly customer review meetings and drive action items to closure.
• Perform ledger reconciliation and ensure accurate customer account balances.
• Obtain mandatory quarterly balance confirmations / Statements of Account (SOA) from customers.
• Identify and resolve payment differences, deductions, disputes, and short payments in coordination with customers and internal teams.
• Track receivables and ensure timely follow-up on overdue invoices.
• Maintain accurate records of invoices, collections, reconciliations, and customer communications.
• Build strong relationships with enterprise customers and internal stakeholders.
• Undertake client visits as required/mandatory for effective relationship management and issue resolution.

Required Experience & Skills

• 0.53 years of experience in Accounts Receivable, Order-to-Cash, Credit & Collections, or a similar finance role.
• Experience handling large enterprise / key accounts.
• Strong knowledge of invoicing, collections, accounts reconciliation, and customer ledger management.
• Hands-on experience with monthly billing cycles and structured payment follow-ups.
• Strong Excel skills, including the ability to work with large data sets, reconciliations, lookups, pivot tables, and reporting.
• Excellent client communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to independently follow up on receivables and resolve customer issues.
• Willingness to undertake client visits – mandatory.

Must-Have:

• Experience in monthly billing and invoicing cycles.
• Proven experience in structured collections and payment follow-ups.
• Strong ledger reconciliation and SOA/balance confirmation experience.
• Experience handling customer disputes, deductions, and payment differences.
• Strong client-facing communication and stakeholder management.
• Client visit readiness is mandatory.

Preferred Candidate Profile

A proactive and detail-oriented Accounts Receivable professional who can effectively manage customer accounts end-to-end, drive timely collections, maintain accurate reconciliations, and build strong relationships with enterprise clients.