Accounts Resolution

Overview & Expectations:

Marathon Medical is seeking a dependable, detail-oriented professional to join our team. This role requires strong ownership, clear communication and collaboration.
The ideal candidate demonstrates strong organizational skills, accountability, professionalism, and a commitment to accuracy. Success in this role requires sound judgment, attention to detail, and the ability to work collaboratively in a fast-paced environment.

Role Summary: The Accounts Resolution role supports accurate customer accounts, timely payment and successful order completion. This role is responsible for monitoring receivables, posting and reconciling payments and deposits, researching account discrepancies, and following up on outstanding balances. The role investigates and coordinates the resolution of order-related issues, including returns, exchanges, credits, discrepancies, and other matters that may impact fulfillment, invoicing, payment or other customer experience. Accounts Resolution works cross-functionally with internal departments to identify issues, determine next steps, and move each item through final resolution.

Responsibilities:

• Monitor accounts receivable and aging reports.
• Post and reconcile customer payments and deposits accurately and timely.
• Research account discrepancies, unapplied payments, short payments, and related issues.
• Coordinate returns, exchanges, credits, and related order resolution activities.
• Maintain organized accounting records and supporting documentation.
• Respond professionally to vendor, customer, and internal account inquiries.
• Assist with month-end closing activities and account reconciliations.
• Support internal and external audit requests.
• Enter and maintain accurate financial information within the ERP system.
• Collaborate with internal departments to resolve accounting-related issues.
• Perform additional accounting and administrative responsibilities as assigned.

Preferred Qualifications:

• Previous experience in accounting, accounts payable, accounts receivable, bookkeeping, or a related financial role preferred.
• High school diploma or equivalent required; associate degree or accounting coursework preferred.
• Proficiency with Microsoft Office, including Microsoft Excel.
• Experience with Sage 100 or similar ERP/accounting software preferred.
• Strong analytical, organizational, and problem-solving skills.
• Exceptional attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple responsibilities while meeting deadlines.
• Ability to maintain confidentiality and exercise sound judgment.
• Professional, dependable, and able to work independently while contributing to a collaborative team environment.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person