Accounts Support Associate

An Overview of your Role

Supports the achievement of the branch’s business objectives through efficient administrative support.

Duties and Responsibilities:

·       Process Management. Assists Accounts Officer in cascading any developments (e.g. new product, product enhancements, new process, process enhancements) to customers or partners. Generates reports as requested by Branch Head. Organizes and safekeeps data according to standard records management process and guidelines. Monitors the branch’s common emails and check all emails received within agreed cut-off are attended and referred to appropriate parties for further handling in accordance with SLAs.

·       Collection Management. Assists Accounts Officer in monitoring accounts receivables and other premium collection-related activities such as sending of reminders, monitoring of payment application.

·       Other Responsibilities. Assists Accounts Officer in monitoring accounts receivables and other premium collection-related activities such as sending reminders, monitoring of payment application, among others.

A Bit About You

• Candidate must be a graduate of any business-related bachelor’s degree course.
• At least two (2) years relevant work experience preferably gained from the financial services and/or insurance industry.
• With experience in customer service / sales background
• Open for Fresh Graduates
• Proficient in the use of MS Office (Word & Excel)

What We Need

• With keen attention to details
• Collaborative, Agile and Resourceful
• Good communication and interpersonal skills
• With excellent attention to detail, Organizational Savvy and Results oriented