ACT Qualified Professional — Master’s Level

Program

Assertive Community Treatment (ACT)

Location

Greenville, NC — community-based throughout the service area

Reports to

ACT Team Leader

Status

1.0 FTE, full-time, dedicated

Pay

Salary

Travel

Daily local travel required

POSITION SUMMARY

This is a dedicated master’s-level Qualified Professional position on a growing ACT team. The role carries a small group of assigned members, facilitates their person-centered planning, and delivers a broad range of rehabilitative and clinical interventions in the community. Candidates who bring a specialty — trauma-focused care, CBT for psychosis, supportive housing, forensic and legal issues, family work — will have room to build that specialty into the team.

ESSENTIAL DUTIES

• Facilitate the person-centered planning process for assigned members, including annual rewrites and updates as needs change
• Deliver psychosocial rehabilitative interventions across daily living skills, social skills, money management, and community resource use
• Provide cognitive-behavioral interventions targeting psychological and behavioral problems, within the scope of training and supervision
• Provide tenancy support services, including assistance obtaining and maintaining safe, affordable housing and advocacy on tenancy rights
• Assist members with entitlements, benefit applications, and redeterminations
• Support family and natural support engagement, including psychoeducation
• Assess risk factors, develop functional crisis plans, and monitor response to treatment
• Cross-train fellow team members in an area of developed expertise

TEAM EXPECTATIONS

• Attend the daily team meeting, Monday through Friday
• Participate in the team’s 24/7/365 on-call rotation as first responder for crisis calls
• Deliver the majority of services in the community; on average 75% of face-to-face contacts occur in non-office settings
• Support the team standard of seeing each member on average 1.5 times per week for a minimum of 60 minutes
• Provide services on evenings, weekends, and holidays as scheduled by the team
• Complete documentation in the electronic health record within required timeframes

MINIMUM QUALIFICATIONS

• Master’s degree in a human services field and Qualified Professional status as defined in 10A NCAC 27G .0104(19)
• Knowledge, skills, and abilities appropriate to serving adults with serious and persistent mental illness
• Valid North Carolina driver’s license, reliable personal transportation, and auto insurance meeting agency minimums
• Ability to pass a criminal background check, drug screen, healthcare sanctions screening, and health screening including TB
• Current CPR and First Aid certification, or willingness to obtain within 30 days of hire
• Proficiency with electronic health records and standard office software

PREFERRED QUALIFICATIONS

• Licensed or associate-licensed mental health professional (LCSW, LCSW-A, LCMHC, LCMHC-A, LMFT, LMFT-A, LPA)
• Prior experience on an ACT, CST, or other intensive community-based team
• Demonstrated specialty in trauma-informed care, supportive housing, psychiatric rehabilitation, forensic and legal issues, or family psychoeducation

REQUIRED TRAINING

The following must be completed within the first 120 calendar days of hire:

• DHHS-approved High-Fidelity ACT training
• Crisis Response training
• Brief Motivational Interviewing
• Person-Centered Thinking
• PCP Instructional Elements training
• DHHS-approved Tenancy Supports training, if designated as the team’s primary tenancy support staff

These requirements are waived where the candidate provides written documentation of successful completion within the previous 12 months. Applicants transferring from another North Carolina ACT team are encouraged to submit training transcripts with their application.

PHYSICAL REQUIREMENTS

• Frequent driving throughout the service area; extensive time in the field
• Ability to enter member homes and community settings, including stairs and settings without elevator access
• Occasional lifting and carrying of up to 25 pounds
• Ability to respond to crisis situations, including outside standard business hours

EQUAL OPPORTUNITY

Pathways to Life, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Reasonable accommodations are available to applicants and employees with disabilities.