Activation Specialist

Support merchants throughout the onboarding and activation process. Ensure required setup and configurations are completed correctly. Provide in-person training and guidance to merchants and their staff. Support merchants during their initial go-live and help resolve any issues. Follow up with merchants after go-live to ensure continued engagement. Identify and follow up with at-risk merchants. Track and document activation challenges and reasons for delays.

Desired Candidate Profile

3 6 years of experience in a relevant role. Background in F&B operations, merchant onboarding, or a related field . Native Arabic and working English . Strong communication and training skills. Comfortable working on-site with merchants and under service pressure. Comfortable working with spreadsheets and operational data. A results-oriented mindset with strong ownership and follow-through.