Active Directory Specialist

• Employment Type: Full Time/Permanent
• Location: PhilamLife Gammon Building, 126 LP Leviste Street, Salcedo Village, Makati City
• Work Schedule: Fixed Day Schedule, w/ possible on call arrangement on weekends & holidays
• Work Set-up: Onsite report (3-4 days per week)

Position Objective:

With respect to multiple technology knowledge:

• Ensures IT service availability and minimises the AIA’s business impact of IT service outages through the effective management.
• Contributes to the improvement of user satisfaction with IT services by ensuring that the arrangements remain aligned with business needs and priorities and fit for purpose.
• Improves the overall technical performance as measured by the technology related KPIs and SLAs (utilisation, availability, response times etc.) year on year.

Roles and Responsibilities:

Active Directory Management:

• Handle the deployment, configuration, and maintenance of Active Directory Services, including domain controllers, Group Policy, DNS, DHCP, and CA.
• Ensure the stability, security, and performance of Active Directory across the organization.

Incident & Problem Managements:

• Act as a contact point for Active Directory-related issues and ensure timely resolution.
• Conduct root cause analysis for recurring issues and implement preventive measures.
• Part of the Active Directory operations team, with on-call and standby duties activated based on business criticality to implement changes, fulfill requests, and resolve incidents.

Security & Compliance:

• Implement and enforce security best practices for Active Directory, including privileged access management, account lifecycle management, and audit policies.
• Ensure compliance with industry standards, regulations, and organizational policies.

Performance Monitoring and Optimization:

• Monitor Active Directory performance, analyze trends, and implement improvements to enhance efficiency and reliability according to the

Vendor & Stakeholder Management:

• Collaborate with vendors and internal stakeholder to evaluate, select, and implement AD-related tools and technologies.

Minimum Job Requirements:

• Relevant Experience:

• 5+ years of relevant experience

• Hands on experience on position related technical components OR

• An equivalent combination of qualifications and relevant experience.

Education:

• Bachelor’s degree holder of unviersity on Information Technology or related discipline

Technical Skills:

• Extensive knowledge of Active Directory, Group Policy, DNS (Domain Name System), DHCP (Dynamic Host Configuration Protocol), CA (Certificate Authority) and related technologies.
• Strong understanding of identity and access management (IAM) principles, including Azure AD, LDAP (Lightweight Directory Access Protocol), and SSO (Single Sign-On).
• Experience with cloud-based directory services environments is a plus.
• Relevant certifications such as Microsoft Certified or equivalent are highly desirable.

Be part of AIA Philippines's Technology Hub, the AIA Digital+ Philippines.

We are a brand that captures AIA’s Group-led Technology, Digital and Analytics hubs dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

Launched in Mainland China, Malaysia and the Philippines, AIA Digital+ is bringing together top Technology, Digital and Analytics talent to accelerate AIA’s transformation and secure our position as the technology leader in the insurance industry.

At AIA and AIA Digital+, we strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to cultivate an inclusive work environment that accepts the strength of heritage and individuals.

JOIN US NOW! Be part of the Industry's certified GREAT PLACE TO WORK for and enjoy these comprehensive benefit package upon hire and upon regularization;

✅ HMO with free 4 dependents (upon hire for Principal and upon regularization for the eligible dependents)

✅ 15 days VL and 15 days SL (Pro-rated for mid-year hire)

✅ Guaranteed 14th-month pay

✅ Annual Targeted Incentive (Performance Bonus)

✅ Group Life Insurance

✅ Protection benefits, and a lot more w/c will be discussed during the job offer stage

#AIAPhilippines #AIADigital+PH #AIAITPH #EmpowerYourCareer

#HealthierLongerBetterLives #EqualOpportunities