Activities Coordinator

Activities Coordinator (Lacey) (Activities Program)

Senior Services for South Sound

Opening Date: 10/21/2026

Closing Date: Continuous – Open until filled.

Department: Activities

Job Type: Non-Exempt, 1.0 FTE - 40 hours per week

Salary: New hires start at $21.00 per hour, depending on experience and skills. This position is a Step 2 of the internal salary schedule, which has a range of $19.36-27.42/hour. Opportunity for a wage increase is based on passing the annual review process, satisfactory job performance, availability of budgetary funds, and market factors.

Benefits: For regular employees working 20 or more hours per week:
Insurance: Medical, vision, dental, and life insurance are available on the first day of the month after 60 days.

Paid vacation: Accrued proportional to hours worked and based on seniority, i.e., a 1–2-year employee working 40 hours/week will accrue approximately 8 hours per month.

Paid holidays: 12-13 paid holidays if their normal schedule would have them working on that day.

Paid personal day: 1 paid personal day within a fiscal year after the first 6 months.

Retirement: If expected to earn $5k in compensation per year, a tax-deferred Simple IRA with company matching up to 3% of gross is available.

Pet Insurance: available to all employees.

Employee Assistance Program: available to all employees.

Paid sick leave in compliance with WA state standards.

Location: Headquarters in Olympia, reports to Virgil Clarkson Lacey Senior Center, Lacey, WA

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Senior Services for South Sound is looking for a dynamic Activities Coordinator to lead the day-to-day operational functions at Virgil Clarkson Senior Center, located in Lacey. This exciting opportunity is hourly, non-exempt at 40 hours per week with some special event weekend and evening work required. The Coordinator serves as the primary liaison in customer service and safety for the senior center to ensure a welcoming and efficient environment for all members, volunteers, and visitors. The Coordinator ensures that scheduled events are executed within the planned timeline, ensures volunteers are recruited, onboarded, scheduled, and trained, and ensures class registration, donations and memberships, fee processing and database management is accurate. In addition, the Coordinator oversees and supervises all the Hospitality, Admin, Resource Ambassadors, and Reception volunteers at the center.

Senior Services for South Sound is a highly mission-driven 501(c)(3) organization dedicated to enhancing the quality of life for people as they age. While the focus is on delivering great service to older adults, our organization is filled with caring, thoughtful people who have a lot of fun and heart. As a diverse organization that values integrity, inclusion, respect, results, and service excellence, we are a positive culture where employees are engaged, empowered, and appreciated.

Moreover, we offer awesome benefits!

• Medical, Dental, Vision, and/or Life if working 20 hours or more per week and employed for 60 days;
• Sick Leave in proportion to the FTE with up to 8 hours in a calendar month and no less than 1 hour for every 40 hours worked;
• Paid Vacation if working 20 hours or more per week, accrual beginning on day 1 of employment at the 1-year level of service, which provides up to 8 hours per month, is proportional to hours worked, and can first be taken after 6 months of employment;
• 1 paid personal day;
• 12-13 paid holidays if normally scheduled to work on such days*;*
• Retirement: if expected to earn $5k or more in the calendar year, the employer will match the employee's contribution, dollar for dollar, up to 3% of the employee’s gross annual salary in a Simple IRA;
• Pet Insurance is available to all employees; and
• Employee Assistance Program.

What you will be doing:

We’re looking for a dynamic Activities Coordinator at our Virgil Clarkson Senior Center in Lacey working hourly, non-exempt at 40 hours a week to support daily operations, provide excellent customer service, and lead volunteers in Lacey.

Key outcomes:

The Activities Coordinator:

• Opens and closes the Center during regular business hours.
• Manages the daily operations at the Center by supporting presentations, services, interest groups, classes, and special events.
• First point of contact and highly customer-facing, oversee the lobby, check in with members and provide positive support, ensure lobby safety, resolve conflict, and uphold the Code of Conduct policy.
• Provides event support like setup and cleanup as needed, assists with proper paperwork for facilitator invoicing, class attendance records and rosters, and membership is completed.
• In coordination with the Volunteer Manager, recruits, schedules, onboards, trains, background checks, and provides support to Activities volunteers including receptionists, lobby ambassadors, tech support volunteers, and coffee bar volunteers.
• Processes donations and class fees, provides customer service support via phone or in-person at the counter and assists with registration for new members and class registrants.
• Promotes Activities events through lunch announcements, daily lobby television slides, and other internal communications as needed.
• Maintains updated bulletin boards and reception binders.
• Operates, maintains, and manages office machines.
• Participates and supports evening and weekend events as required, such as Bingo events.
• Regularly participates at meetings as required.
• Back-up to Activities team members in their absence.
• Performs other duties as assigned.

Inquire with [email protected] for a full job description.

What you will bring:

• High school diploma or GED and minimum of two years demonstrating excellent customer service with a diverse group of older adults in a highly dynamic environment.
• Must pass background check upon hire and every 2 years thereafter.
• CPR/First Aid Certification/Food Handler’s Permit.
• Reliable transportation.
• Proficient with customer databases, Google Suite, and Microsoft products.
• Experience and comfort with public speaking and de-escalation.
• Customer Services processes and principles, administrative knowledge and clerical procedures.
• Ethical business and people-centered understanding, sound judgment, and decision-making.
• Excellent time management in a highly dynamic environment, highly motivated, active listening, and communication.
• Collaborates well within teams and cross-functionally.
• Proven ability to remain calm under pressure and maintain a friendly customer service orientation.
• Able to problem solve and multitask.

Preferred:

Applicants who also possess the following may receive additional consideration from the hiring manager:

• Associate’s or Bachelor’s Degree in human, health or behavioral services (or related field).
• Nonprofit experience.
• Experience working with CRMs.

Why work at Senior Services for South Sound?

We’re committed to enhancing the quality of life for people as they age and having fun doing it. With a culture of inclusion and positivity, the goal of enriching the lives of older adults is powered by dedicated, inspiring people delivering programs such as Brighter Days Adult Day Program, Meals on Wheels, Senior Community Dining, Senior Transportation, Supportive Services, Health, and Wellness Programs, Adult Learning, Independent Living, and activities and classes featured at our two centers. Moreover, we believe in supporting and taking care of our employees, offering medical, retirement, and paid vacations to eligible employees. Apply with your cover letter, resume or CV, and 3 professional references today!

*The hiring authority may make a hiring decision at any time. Initial screening will begin on October 21, 2026. It is to the applicant’s advantage to submit materials as soon as possible and request a complete job description. The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to six months. **Senior Services is an equal opportunity employer and does not discriminate based on age, sex (including gender identity), marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Background and reference checks will be completed before a new hire’s start date, but no sooner than after Senior Services has initially determined that an applicant is otherwise qualified for the position. If you require a reasonable accommodation to participate in the hiring process, please contact Human Resources to start the interactive process. Please contact [email protected] for the full job description.

Contact:

Senior Services for South Sound, 222 Columbia Street NW, Olympia, WA 98501

[email protected] | (360) 586-6181

Pay: $21.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Pet insurance
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Lacey, WA 98503 (Required)

Work Location: In person