Position Title: Activities Coordinator

Location: Leonard Covello Older Adult Program

Reports to: Director of Activities

Position Summary

The Activities Coordinator plays a key role in creating a vibrant, engaging, and inclusive environment for older adults at the Leonard Covello Older Adult Program. This position supports the Director of Activities in planning, coordinating, and implementing workshops, special events, celebrations, and ongoing programming that reflect the interests, needs, and cultural diversity of program participants.

The Activities Coordinator ensures smooth day‑to‑day operations of activities, maintains accurate documentation for NYC Aging audits, and represents CBN at community events. This role requires strong organizational skills, excellent interpersonal communication, and the ability to juggle multiple priorities with warmth, professionalism, and a hospitality-forward approach.

The Activities Coordinator is expected to embody CBN’s core values:

Responsibility – Ensuring accuracy, reliability, and accountability in all program operations.

Boldness – Bringing creativity and enthusiasm to programming and community engagement.

Heart – Building meaningful relationships with older adults and fostering a welcoming environment.

Respect – Upholding dignity, inclusion, and cultural sensitivity in all interactions.

Community – Strengthening partnerships and connections across CBN and the broader neighborhood.

Essential Duties & Responsibilities

Program Coordination & Implementation

• Support the Director of Activities in planning and executing workshops, classes, special events, and celebrations.
• Assist with program setup, including preparing materials, greeting participants, taking attendance, and ensuring smooth transitions between activities.
• Coordinate trips and outings, including advance planning, participant registration, and reserving transportation through the Lehman Center Director.
• Represent CBN at community events, promoting program visibility and strengthening community relationships.
• Collaborate with the Volunteer Services Department to support volunteer-led activities and special events.

Participant Engagement & Customer Service

• Build positive, respectful relationships with older adults, ensuring all participants feel welcomed, supported, and included.
• Provide clear, friendly communication in person, by phone, and in writing.
• Support participants in navigating schedules, sign-ups, and program information.
• Promote activities through outreach, announcements, and creative engagement strategies.

Compliance, Documentation & Record Keeping

• Maintain accurate calendars, attendance records, and participant information in PeerPlace and other required systems.
• Ensure all documentation meets NYC Aging standards and is audit-ready at all times.
• Record all activities and participant attendance daily and submit timely monthly and quarterly statistics to CBN and NYC Aging.
• Participate in preparation for NYC Aging audits and support the Director of Activities in responding to audit requests.
• Attend required CBN, community partner, and NYC Aging meetings and trainings.

Community Partnerships & Outreach

• Support the development of community partnerships, especially when the Director of Activities is unavailable.
• Conduct outreach to older adults and community organizations to increase program participation and visibility.
• Identify opportunities to enhance programming through partnerships, collaborations, or new resources.

Program & Agency Collaboration

• Work closely with consultants, volunteers, and agency staff to ensure high-quality program delivery.
• Communicate effectively with the Director of Activities and other team members to support program needs.
• Participate in agency-wide meetings, trainings, and events as required.
• Accept additional assignments as needed to support program operations and client needs.

Core Competencies

• Program Coordination & Execution – Demonstrates strong organizational skills and the ability to manage multiple activities simultaneously.
• Interpersonal Communication – Communicates clearly, warmly, and professionally with older adults, staff, volunteers, and community partners.
• Cultural Competency & Inclusivity – Values diversity and ensures programming is accessible, respectful, and inclusive.
• Documentation & Compliance – Maintains accurate, timely records aligned with NYC Aging requirements.
• Creativity & Engagement – Brings enthusiasm and innovative ideas to enhance participant experience.
• Teamwork & Collaboration – Works effectively with colleagues, volunteers, and external partners.

Specialized Knowledge & Skills

• Experience coordinating workshops, events, or group activities.
• Strong public speaking and group facilitation skills.
• Proficiency with computers, databases, such as Microsoft Office Suite, Canva (or equivalent), and VIVE or similar database experience is required.
• Ability to manage multiple small projects with flexibility and a positive attitude.
• Comfort working with older adults and diverse community groups.
• Strong writing, phone, and interpersonal communication skills.

Required Qualifications

• One to three years of direct experience, AA or higher preferred
• Bilingual (Spanish) required
• Experience working with older adults preferred
• Experience in program coordination, community engagement, or event planning.
• Ability to work Tuesday–Saturday schedule.
• “Can‑do” attitude, flexibility, and commitment to CBN’s mission.

Work Environment & Physical Demands

The Activities Coordinator works onsite at the Leonard Covello Older Adult Program, located within a four‑floor commercial building. While the building has elevator access, the ability to comfortably and safely use the stairs is ideal, as activities, storage areas, and program needs may require moving between floors throughout the day.

This role involves regular movement throughout the center to support program setup, greet participants, and assist with events. The Coordinator must be able to lift and carry light supplies (up to 20 pounds), arrange materials, and prepare rooms for workshops and celebrations. Portions of the workday may involve remaining in a stationary position while completing administrative tasks, entering data, or communicating with participants and partners.

The position also requires the ability to communicate clearly in person and by phone, navigate a busy program environment, and maintain a welcoming presence for older adults, volunteers, and community members. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the role.

Carter Burden Network is an equal opportunity employer committed to building a diverse, inclusive, and equitable workplace. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, creed, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, familial status, marital status, partnership status, national origin, citizenship or immigration status, age, disability, genetic information, veteran or military status, domestic violence victim status, arrest or conviction record, credit history, salary history, or any other status protected by federal, state, or local law. We provide reasonable accommodations for individuals with disabilities, religious observance needs, pregnancy-related conditions, and other protected circumstances.

Tuesday - Saturday 8:30 - 4:30