Activities Operator

About the role:

As an Activities Operator, you'll work across both our Stargazing and Luge operations, helping deliver exceptional experiences for our guests at Skyline Queenstown. A key part of this role involves delivering engaging Mandarin-language stargazing experiences, sharing knowledge of the night sky and creating memorable moments under the stars.

You'll also support the safe and efficient operation of our world-famous Luge, ensuring guests enjoy an outstanding experience while maintaining Skyline's high standards of safety and service.

This is a varied, guest-focused role that combines customer service, guiding, storytelling, and attraction operations. No two days are the same, and you'll have the opportunity to work across multiple areas of our activities team.

The role requires flexibility to work evenings, weekends, and public holidays.

The ideal candidate will have:

• fluency in Mandarin and English - this is required, as the position involves regularly delivering guided stargazing experiences and providing commentary and information, including safety information, to Mandarin and English-speaking guests;
• excellent communication skills
• a minimum of 2 years' customer service experience;
• a positive, energetic attitude and the ability to work effectively as part of a team
• the ability to multi-task and the confidence to use your initiative,
• attention to detail and the ability to strictly follow procedures and processes.

This Role Offers:

• $27.50 - $29.00 per hour with a guaranteed minimum of 30 hours per week;
• a fun and diverse working environment, including free gondola and luge rides for family and friends;
• the opportunity to join a dynamic, values-driven, and growing international organisation;
• complimentary staff meals and $1 coffees; and
• access to accommodation options.

Join our team:

We're always aiming to share real fun with the world and make people smile. Our team thrives on meaningful connections with our guests, trade partners, community, and each other.

If you're passionate about delivering exceptional guest experiences, building strong business relationships, and contributing to a thriving tourism operation, we'd love to hear from you. Apply now and let's get up to some fun!

Applicants must have the legal right to work in New Zealand.
Safety is a high priority in our working environment. All candidates must agree to comply with Skyline's health and safety procedures, which include random drug and alcohol testing.