Activity and Student Services Officer

Lexis English is a privately owned group of language schools with Australian campus locations in Brisbane, Byron Bay, Maroochydore, Noosa, Manly and Perth.  Lexis Korea provides Korean language programs in Seoul and Busan, while Lexis Japan offers Japanese language courses in Kobe.

Lexis is now seeking a Activity and Student Services Officer for ourNoosa Campus. Reporting to the Campus Manager, this position is suitable for applicants with an outgoing personality, excellent interpersonal skills and a desire to own the job. This position is a full time role and the successful applicant must be willing to work outside of normal business hours if required.

Responsible for organizing fun and engaging student activities, providing support, and managing reception and administrative tasks.

Key Responsibilities:

Administrative Support:

• Support administrative tasks, including updating student records, maintaining contact forms, and liaising with the Campus Manager and Registrar regarding new enrolments.

• Assist in managing the school’s social media platforms, creating daily posts and updates to keep students engaged and informed.

• Conduct orientation for new students, providing essential information and helping them integrate smoothly into the school environment.

Student Activities & Engagement:

• Develop and deliver a diverse range of activities that highlight the best of the local area, from cultural excursions to recreational outings, offering students unique opportunities to explore and immerse themselves in the best the Sunshine Coast has to offer.

• Assist in organizing and promoting school events, such as student nights, cultural festivals, and social gatherings both on and off campus

• Document activities through social media posts, creating engaging content to promote events and showcase student experiences.

• Maintain active promotion of activities to students via notice boards, newsletters, and social media, ensuring all students are informed and excited about upcoming events.

• Conducting all aspects of new student orientation.

Student Support:

• Provide support to students during difficult times, ensuring they feel listened to, supported, and connected to the necessary resources.

• Assist with general student inquiries and provide advice on housing, employment, and other areas of student life.

• Foster a welcoming and inclusive environment, encouraging students to participate in activities that enhance their language skills and cultural experience.

Reception Duties:

• Staff the reception area, offering a professional and friendly first point of contact for students, staff, and visitors.

• Assist future clients with course information and pricing as well as tours around campus.

• Maintain the cleanliness and organization of the reception space, ensuring a welcoming environment.

• Handle phone and email inquiries promptly and accurately, forwarding any complex requests to the appropriate staff.

• Assist with opening and closing procedures of the school premises as needed.

Other Responsibilities:

• Complete other tasks as directed by the Campus Manager, ensuring smooth and efficient school operations.

• Assist with Homestay and Student House Management and preparation for arrivals and departures

• Weekend emergency phone on roster basis.

Our ideal applicant will have previous experience in a similar role, but anyone fitting the criteria with a genuine interest in international education is encouraged to apply. The ability to work with students from a variety of cultural backgrounds will be absolutely essential for the position.
Most important is the ability to work within a small team, the desire to 'own' the job, and the energy and enthusiasm to be an integral part of the Lexis team.

Please send a current resume with cover letter addressing the above criteria to Campus Manager Rob Dillewaard [email protected]

Only applicants progressing to the next stage will be contacted.