Activity Incharge

Job Purpose

The Operations Activity In-Charge is responsible for overseeing daily warehouse, transport, and inventory operations. This role ensures 100% inventory accuracy, seamless system usage (WMS & TMS), strict adherence to compliance, team discipline, and operational excellence while driving continuous quality improvements and vendor management.

Key Responsibilities & Duties

• Order & Dispatch Operations: Monitor all outgoing and incoming orders, dispatches, and transportation timelines.
• Systems & Technology: Ensure 100% adoption and timely execution of WMS (Warehouse Management System) and TMS (Transport Management System) applications across all operational workflows.
• Inventory & TAT Compliance: Maintain 100% stock accuracy. Ensure Proof of Delivery (POD) acknowledgments are received, verified, and reconciled within stipulated Turnaround Time (TAT).
• Quality & Audits (QMS): Conduct routine activity audits, identify operational risks, and share detailed reports with leadership. Lead the implementation of revised or new QMS processes.
• Corrective Actions (CAPA): Log all Non-Conformities (NC) and service complaints in designated logs, developing appropriate Corrective and Preventive Actions (CAPA). Maintain record keeping as per SOP guidelines.
• Compliance & EHS: Ensure compliance with EHS (Environment, Health & Safety) objectives, company policies, and statutory matters.
• Team Leadership & Discipline: Enforce team discipline, adhere strictly to company policies, and conduct regular training for team members.
• Stakeholder Coordination: Act as the primary liaison between the principal company, external customers, and internal teams on operational and administrative matters. Document all meetings via Minutes of Meeting (MOM).
• Vendor & Financial Management: Conduct monthly vendor performance evaluations. Handle depot petty cash and ensure timely reconciliation with the accounts team.

Key Performance Indicators (KPIs)

• Stock Accuracy Rate (Target: 100%)
• On-Time POD Collection and TAT Adherence
• WMS & TMS Compliance Rate
• Resolution Time for NCs and Service Complaints (CAPA Execution)
• Zero Non-Compliance on EHS and Statutory Norms

Required Qualifications & Skills

• Education: Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field.
• Experience: 3–6 years in warehouse operations, depot management, or logistics.
• Technical Skills: Proficiency in WMS and TMS software, MS Excel, and inventory management systems.
• Domain Knowledge: Strong understanding of Quality Management Systems (QMS), ISO norms, EHS guidelines, and basic financial/petty cash management.
• Soft Skills: Exceptional team leadership, vendor management, stakeholder communication, and analytical problem-solving skills.

Pay: ₹450,000.00 - ₹480,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person