Activity Team Leader

Roles and Responsibility

• Lead and manage a team of hospitality professionals to ensure excellent customer service.
• Coordinate with various departments to ensure seamless execution of events and activities.
• Develop and implement strategies to enhance customer engagement and satisfaction.
• Monitor and control expenses to ensure cost-effectiveness.
• Collaborate with the management team to achieve business objectives.
• Analyze feedback and implement changes to improve overall performance.

Job Requirements

• Proven experience in team leadership and management in the hospitality industry.
• Strong knowledge of hotel and restaurant operations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work under pressure and lead a team effectively.
• Familiarity with point-of-sale systems and inventory management software.
• Strong analytical and decision-making skills.