Ad Operations Associate Coordinator

Who you are

• This role is ideal for analytical and detail-oriented individuals eager to launch a career in digital media operations
• 0–1 years of experience in digital media, advertising operations, or related fields
• Proficiency in Excel and a demonstrated ability to independently learn and analyze data within technical platforms
• High attention to detail with the ability to exercise discretion, evaluate data sets, and recommend actionable solutions
• Basic understanding of digital ecosystems; eagerness to learn HTML, JavaScript, and browser tools
• Strong communication skills with a proactive mindset, capable of managing assigned projects with limited supervision

What the job involves

• As an Associate, you will build foundational knowledge of ad tech while taking independent ownership of specific operational assignments and campaign tasks
• Under limited supervision, you will utilize independent judgment to manage assigned campaign setups, analyze operational data, and resolve foundational delivery anomalies
• This position serves as a stepping-stone to full cross-platform mastery, allowing you to develop specialized subject matter expertise on designated internal tools and drive focused operational initiatives
• Manage the trafficking and quality assurance of assigned display and video campaigns, exercising independent judgment to ensure setups align with media plans and platform specifications
• Analyze daily operational reports and tracking logs to identify workflow bottlenecks, recommending tactical process improvements to Coordinators and management
• Investigate and resolve initial campaign delivery and setup issues, using discretion to determine root causes and implement solutions before escalating complex, cross-platform technical issues
• Actively consult during internal execution meetings by analyzing client requests and providing recommendations on foundational setup feasibility
• Serve as the subject matter expert (SME) and project lead for a specific internal workflow, tracking document, or vendor portal, taking independent responsibility for its maintenance and optimization
• Lead the creation of specific training modules or best-practice guides based on your SME focus area, contributing to the team's overall knowledge base