Ad Operations Lead

We are looking for an experienced AdTech Lead / SME with strong expertise in the digital advertising ecosystem and hands-on experience in Ad Operations. The ideal candidate should have a strong technical background, proven leadership experience, and the ability to manage complex AdTech processes, troubleshoot campaign-related issues, and drive operational excellence.

The candidate will act as a Subject Matter Expert (SME) for AdTech platforms and processes while leading day-to-day Ad Operations activities and collaborating with internal and external stakeholders.

Key Responsibilities

• Lead and oversee day-to-day Ad Operations activities and ensure smooth campaign execution.
• Act as the primary Subject Matter Expert (SME) for AdTech platforms, tools, and processes.
• Troubleshoot complex campaign delivery, ad serving, and technical issues.
• Ensure campaigns are launched, monitored, and optimized as per requirements.
• Drive process improvements and operational excellence across Ad Operations.
• Coordinate with internal teams and external stakeholders to ensure successful campaign delivery.
• Monitor operational performance against defined KPIs, SLAs, and quality standards.
• Identify operational gaps and implement effective solutions to improve efficiency and delivery.
• Mentor, guide, and support team members on AdTech processes and best practices.
• Ensure adherence to established processes, quality standards, and operational best practices.
• Provide technical and operational guidance to the team for complex campaign-related issues.
• Support continuous improvement initiatives and contribute to the development of scalable Ad Operations processes.

Key Requirements

Mandatory Qualifications

• BE, B.Tech, or MCA degree.
• Minimum 5 years of hands-on experience in the AdTech industry.
• Candidates must currently hold a designation such as Lead, Team Lead, SME, or equivalent on their official employment records.
• Candidates with only unofficial, acting, or informal lead responsibilities will not be considered.

Essential Skills

• Excellent verbal and written communication skills.

• Strong technical background with the ability to understand and troubleshoot AdTech platforms and processes.

• Deep understanding of:

• Digital advertising ecosystem

• Ad serving technologies

• Programmatic advertising

• Campaign management

• Campaign optimization

• Ad Operations

• Strong stakeholder management and cross-functional collaboration skills.

• Ability to handle complex technical and operational challenges independently.

• Strong analytical, problem-solving, and decision-making abilities.

• Demonstrated ability to lead, mentor, and support team members.

Ideal Candidate

The ideal candidate is an experienced AdTech professional currently working in a Lead, Team Lead, SME, or equivalent capacity, with strong hands-on expertise in Ad Operations and a solid understanding of digital advertising technologies. The candidate should be comfortable handling complex issues, managing stakeholders, mentoring team members, and driving operational improvements.

Why Join Us?

• Opportunity to work on AdTech and digital advertising operations.
• Exposure to complex campaign management and programmatic advertising processes.
• Opportunity to take ownership of operational excellence and process improvement.
• Collaborative environment with opportunities to mentor and lead a team.