ADG Analyst

Job Title: Associate Manager Digital Analytics

Location: Gurgaon
Experience: 1-2 Years
Work Mode: Work from Office (MonFri)
Working Hours: 2:00 PM – 11:00 PM IST

Job Summary:
We are looking for an Associate Manager – Digital Analytics to lead digital analytics and reporting workstreams across the banking customer lifecycle, including acquisition, conversion, digital adoption, engagement, retention, and profitability.

Key Responsibilities:

• Lead digital analytics and reporting projects from requirements to delivery.
• Analyze customer journeys, acquisition funnels, digital adoption, payments, transactions, and profitability.
• Develop KPIs, dashboards, reports, and actionable business insights.
• Work with large datasets and ensure data quality and reporting accuracy.
• Collaborate with business, product, data, and technology teams.
• Manage stakeholders and supervise Analysts/Specialists.
• Support dashboard automation, client presentations, and analytical storytelling.

Required Skills:

• Digital Analytics / Customer Analytics / Business Intelligence
• SQL, Excel, Python or SAS
• Power BI / Tableau
• Banking / BFSI / Payments / FinTech experience
• Strong stakeholder & client management skills
• Analytical storytelling and presentation skills
• Team handling / workstream management experience

Education: Bachelor's/Master's degree in Business, Economics, Statistics, Analytics, Computer Science, Engineering, or related field.