Admin Analyst & Operation Support | Banking environment

Location: Alexandra, Singapore
Contract Duration: 12 months
Salary Range: $3,000 to $4,500 per month
Working Hours: Monday to Friday, office hours

About the Role

A leading bank in Asia is looking for an Operations Analyst to support the planning and operations team within its technology division. You’ll manage day-to-day resource operations such as onboarding, offboarding, headcount tracking and budgets, and produce regular reports for management. You’ll also support audits, process improvements and team engagement activities. This role suits an organised, detail-oriented person who enjoys working with data, keeping processes running smoothly, and working with many different stakeholders.

Key Responsibilities

1. Manage end-to-end resource processes, including onboarding, offboarding, contract extensions, headcount tracking and system access.
2. Work with hiring and line managers to coordinate onboarding and offboarding, and create and update contingent worker profiles in Workday.
3. Track contract renewals and extensions for contingent workers, including system IDs and access cards.
4. Maintain accurate records of permanent, temporary and vendor resources, including budget allocations.
5. Support headcount, professional services, rental and department budgeting activities.
6. Prepare monthly, ad hoc and status reports on headcount, budgets, people movement and other operational activities, using tools such as PPM, JIRA and Qlik.
7. Support audit requests with timely, accurate information on resources and organisation charts.
8. Review and improve onboarding and offboarding processes, and contribute to automation initiatives.
9. Keep process flows, forms, guides and procedures organised and up to date on SharePoint.
10. Manage seating plans and floor logistics for the department’s office floors.
11. Organise engagement activities and events such as training sessions, workshops, town halls and offsites, and support special projects.

Requirements

• Bachelor’s degree in any relevant course or equivalent
• 1 to 2 years of relevant experience in operations, resource management, admin or reporting, preferably in a financial institution/ banking environment
• Proficient in Microsoft Office, especially Excel, PowerPoint, Word and Outlook
• Comfortable generating and analysing reports from systems such as PPM, JIRA, Qlik or similar tools
• Strong analytical skills and able to draw insights from data

Benefits

Entitled with 12 days Annual Leave, MOM-standard Medical and Hospitalisation Leave, insurance coverage.

📩 To Apply: Click the “APPLY NOW” button to submit your application. We regret to inform that only shortlisted candidates will be notified.

A-IT Software Services Pte Ltd (EA License No: 24C2345) | Gina Lee (R26161938)

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