Admin and Customer Service Executive

Job Title: Admin & Customer Service Executive

Company: Piloto Asia

Location: Singapore

Job Type: Full-Time

About Piloto Asia

Piloto Asia is a fast-growing regional consulting firm delivering integrated Smart Business Solutions to growing enterprises. Our core offerings include Accounting, Tax & Finance, Incorporation & Corporate Secretarial, Corporate Bank Account Solutions, and Payroll & Immigration Services.

At Piloto Asia, we empower our team members to take ownership, learn continuously, and make a real impact on businesses across Asia.

Position Overview

We are seeking a highly organized, articulate, and presentable Executive, Admin and Customer Service to support our Singapore operations. In this dual-focus role, you will manage essential administrative workflows, coordinate scheduling, and serve as a front-line brand ambassador presentating our services to prospective clients.

Key Responsibilities

1. Office Admin, Scheduling & Corporate Secretarial Support (70%)

• Oversee day-to-day on-site office administrative tasks, including mail handling, document scanning, physical filing, and record maintenance.
• Manage calendars and schedule sales calls or meetings between prospective clients and sales consultants.
• Assist the Corporate Secretarial Manager with administrative duties, compliance documentation, and physical file management.
• Handle notary documentation processing while ensuring physical and digital records are securely managed.

2. Client Presentation & Meeting Support (30%)

• Serve as a professional representative of Piloto Asia, presenting our service suite to walk-in clients and prospective accounts in scheduled meetings.
• Draft meeting summaries and Requests for Quotations (RFQs) for prospective clients to ensure smooth internal handovers to the sales team.

What We Offer

• Cross-Functional Career Mobility: We do not restrict growth with rigid corporate structures. High performers have opportunities to gain exposure to or transition into Sales, Marketing, HR, or Operations.
• Autonomy & Impact: Enjoy full ownership over your work in a dynamic, high-growth environment.
• Collaborative Environment: Work alongside a supportive, multi-disciplinary team driving tangible business outcomes for regional entrepreneurs.
• Competitive Package: Attractive remuneration commensurate with experience and qualifications.

Candidate Requirements

• Education: Minimum High School or Diploma equivalent.
• Experience: At least 5 years of experience in administrative and customer service roles (open to candidates from any industry background).
• Language Proficiency: Fully fluent in English. Fluency in Chinese will be an added advantage.
• Key Skills: Strong organizational abilities, confident presentation skills, and high standards of professional integrity.
• Work Arrangement: 4-days a week in office with 1-day WFH flexibility

Please include the following in your application:

• Earliest availability date
• Current and expected salary

Note: Only shortlisted candidates will be contacted for an interview.