Mega Convention Sdn Bhd
Admin & Customer Service Representative
Skills
16 days ago
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Important information
Contract type:
Permanent
Salary:
MYR 30,000 – MYR 42,000 / year
Location:
Kuching, Sarawak, Malaysia
Work mode:
Onsite
Published on:
6 October 2026
What they need
About the role
An Admin & Customer Service role responsible for managing inventory, coordinating deliveries, and providing customer support while liaising with Mandarin-speaking clients and operational partners.
Key responsibilities
- Monitor and update inventory records
- Arrange delivery routes for lorry drivers
- Attend to customers in a helpful and professional manner
- Prepare and handle delivery and shipping documents
- Update relevant information in Google Sheets
- Track customers' goods and update packing lists
- Liaise with China partners on daily operational matters
- Communicate and coordinate with suppliers
- Liaise with local partners for outstation deliveries, container haulage and customs declarations
About you
- Able to communicate and write in Mandarin to liaise with Mandarin-speaking clients
- Positive and professional attitude
- Detail-oriented and well-organised
- Able to respond promptly to customer enquiries
- Good multitasking and problem-solving skills
- Patient with good communication and listening skills
- Strong phone communication skills
- Basic computer knowledge
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