Admin & Data Entry VA

Job Summary:
We're keen to bring on a highly detail-oriented Operations & Administrative Virtual Assistant to support the daily operations of a growing custom apparel business. The position sits at the centre of order intake, production tracking, and client records — where fabrics, shipments, forms, and invoices are all moving at once and accuracy carries genuine financial weight. We want someone who works under their own steam, catches problems before they surface, and simply gets things handled.

Key Responsibilities:

• Fill in detailed client and production forms with complete accuracy
• Back production workflows from order intake through to final delivery
• Follow incoming and outgoing materials, shipments, and inventory
• Refresh CRM and project boards with client information, orders, shipments, and production status
• Hold records accurate, complete, and current across every internal system
• Log invoices and basic financial data, and monitor payments, follow-ups, and outstanding balances
• Run the calendar, book meetings, and keep deadlines on course
• Watch the inbox, draft replies, send reminders, and take care of client follow-ups
• Keep team to-do lists tidy so nothing slips through
• Spot workflow gaps and clear issues proactively
• Help with e-commerce order updates when needed

Mandatory Skills:

• Outstanding attention to detail — able to catch errors before they turn expensive
• Demonstrated experience in administrative and operations support
• Strong organizational ability with the capacity to juggle multiple moving parts at once
• At ease with data entry and CRM or project-management tools
• Excellent written and verbal English communication skills
• Quick learner with strong common sense and sound judgment
• Dependable, precise, and able to work independently without constant direction

Preferred Skills:

• Background with Monday.com or a similar CRM/project-management platform
• QuickBooks Online experience, covering invoicing and basic financial data entry
• Prior work in inventory, order tracking, or logistics coordination
• Familiarity with Shopify order management
• Previous experience supporting a fashion, apparel, retail, or production-based business
• Track record working with US-based businesses
• Capacity to run multiple projects concurrently

Why Join Us:
This role comes with a genuine growth path — it starts with a defined scope by design, and the plan is to widen it for the right person as they prove capable. You won't be handed filler work: every form, shipment, and record you touch feeds straight into production and client satisfaction. We prize initiative and ownership, and you'll be trusted to run your own workflows rather than sit waiting for instructions.