Admin & MIS Coordinator ( Associate) – Operations & Facilities

Admin & MIS Coordinator ( Associate) Operations & Facilities Management

• The Admin & MIS Coordinator supports the Operations & Facilities Management team through administrative coordination, documentation management, billing coordination, and reporting support across the portfolio.
• The role works closely with the MIS & Procurement team, site teams, and operations leadership to ensure accurate documentation, timely billing coordination, and reliable reporting across assets.
• The position plays a key role in maintaining documentation discipline and effective coordination between site teams and the Head Office.
• The role provides exposure to portfolio-level operations, MIS coordination, and administrative governance within the Operations & Facilities Management vertical, with opportunities to grow into broader MIS, operations coordination, or administrative leadership roles as the portfolio expands.

Key Responsibilities

• Billing & Invoice Coordination
• Assist in preparation, issuance, and tracking of invoices related to tenant services such as HVAC usage, parking access cards, penalties, and other operational charges.
• Maintain records of invoices issued and coordinate follow-ups for pending documentation or clarifications.
• Support reconciliation and coordination with the finance team for billing-related documentation.
• MIS & Reporting Support
• Assist in compiling operational MIS reports across assets.
• Maintain organised records of operational data, tenant records, and documentation.
• Support preparation of periodic operational reports and summaries for management review.
• Administrative Coordination
• Support documentation and record management across the Department.
• Assist with preparation of meeting notes, internal communication, and documentation when required.
• Maintain organised records of operational approvals, documentation, and correspondence.
• Documentation & Records Management
• Maintain tenant documentation, operational records, and relevant asset documentation.
• Coordinate with site teams to ensure records are updated and documentation is complete.
• Support preparation and organisation of documentation required for internal audits or reviews.
• Cross-Team Coordination
• Work closely with the MIS & Procurement team for documentation and reporting requirements.
• Support the operations leadership team in administrative coordination across assets.
• Assist site teams in maintaining documentation discipline and reporting requirements.

Desired Background & Experience

• Bachelors degree in commerce, Business Administration, or related field.
• 3-5 years of experience in administration, MIS coordination, or operational support roles.
• Experience in property management, facility management, or commercial real estate environments will be an advantage.

Key Skills & Attributes

• Strong organisational and documentation skills.
• Good working knowledge of Microsoft Excel and office tools.
• Experience with other IT tools/software will be an advantage.
• Attention to detail and ability to manage records systematically.
• Good coordination and follow-up skills.
• Ability to work across teams and support operational functions.