Admin and Operation Executive

We are a well-established general insurance agency looking for a Admin & Operations Executive to join our team.

We're looking for an Admin & Operations Executive who is not just looking for "another admin job", but wants to take ownership, learn new skills and grow together with a professional and supportive team.

What You'll Be Doing

You'll have exposure to a variety of areas rather than being limited to one type of administrative work:

Insurance & Client Operations

• Handle day-to-day administration of general insurance policies.
• Prepare quotations, policy documents, endorsements, renewals and related documentation.
• Follow up with insurance companies on policy issuance, endorsements and other outstanding matters.
• Assist clients with policy-related enquiries and documentation.
• Assist with insurance claims documentation and follow-up.
• Monitor policy renewals and coordinate follow-ups with clients.
• Maintain accurate client and policy records.

Office & Business Administration

• Manage day-to-day office administration and documentation.
• Maintain organised physical and digital filing systems.
• Coordinate office supplies, service providers and general office matters.
• Assist with scheduling, correspondence and other operational tasks.
• Provide administrative support to management when required.

Basic Finance Administration

• Prepare invoices, receipts, payment documents and supporting records.
• Follow up on outstanding payments where required.
• Organise financial documents for submission to our external accountant.
• Assist with basic finance-related administrative work.

You will not be responsible for full accounting or bookkeeping. Our technical accounting and statutory matters are handled by our appointed external accountant.

What We're Looking For

We're looking for someone who is:

• Organised and pays attention to detail.
• Responsible and takes ownership of their work.
• Proactive rather than waiting to be told what to do.
• Comfortable communicating with clients and external parties.
• Able to manage multiple tasks and deadlines.
• Willing to learn and develop new skills.
• Comfortable working independently as well as part of a small team.

Requirements:

• Diploma or Degree in Business Administration, Insurance, Finance, Accounting or a related field.
• 2–4 years of relevant working experience preferred.
• Experience in general insurance, administration or operations will be an advantage.
• Good command of English, both written and spoken.
• Good working knowledge of Microsoft Word and Excel.

Working Hours: Monday – Friday, 9:00 AM – 5:30 PM

Location: IOI Boulevard, Bandar Puchong Jaya, Selangor

Employment Type: Full-time

We'd love to hear from you.

Interested candidates are invited to submit their resume and availability to join.

Only shortlisted candidates will be contacted.

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Health insurance

Work Location: In person