Admin and Operation Executive

Job Scope

• Coordinate daily activities, service requests and technical works for the Product & Services team.
• Coordinate job scheduling and assignments between technicians and guest/clients.
• Monitor job progress and follow up on pending or incomplete works.
• Coordinate with internal departments, owners, vendors and contractors when required.
• Maintain and update work orders, trackers, quotations and service records.
• Assist with quotation preparation, approval follow-up and job completion.
• Monitor outstanding jobs, recurring issues and pending approvals, and escalate when necessary.
• Assist with purchase requests, materials, petty cash and inventory records.
• Ensure job picture, reports, approvals and supporting documents are properly updated.
• Prepare basic daily and weekly reports for the team.
• Support administrative and operational matters for AC, plumbing, refurbishment, maintenance and other Product & Service activities.
• Assist with ad-hoc projects and other duties assigned by the Product & Service Manager.

Requirements

• Minimum 2–3 years of experience in administration, coordination, operations or a similar role.
• Experience in property management, facilities management, maintenance, construction, renovation or service coordination* is an added advantage.
• Good organizational and time-management skills.
• Good communication and follow-up skills.
• Able to coordinate with multiple parties and manage several tasks at the same time.
• Proficient in Microsoft Office / Google Workspace, especially Excel or Google Sheets.
• Detail-oriented and able to maintain accurate records.
• Proactive, responsible and able to work independently.
• Comfortable working in a fast-paced operational environment.
• Good command of English and Bahasa Malaysia.
• Basic knowledge of AC, plumbing, maintenance or renovation is an advantage.
• Willing to travel within Klang Valley when required.