Admin & Operations Assistant

About the role

We are looking for a responsible, organised and proactive Admin & Operations Assistant to support the daily administration and operations. This role is suitable for someone who is willing to learn, good with computers, organised with paperwork and able to follow through on tasks. You will work closely with management and support different areas of the business, including administration, HR and operations.

Key responsibilities

• Handle daily administrative duties, filing and documentation
• Prepare letters, forms and internal documents
• Maintain organised digital and physical records
• Manage staff, customer and business-related documentation
• Assist with recruitment and interview arrangements
• Prepare offer letters, employment contracts and confirmation letters
• Assist with staff attendance, leave and HR administration
• Assist with payroll information and staff records
• Follow up with staff and ensure assigned tasks are completed on time
• Organise invoices, receipts, payment records and petty cash documents

About you

• Minimum SPM qualification
• Previous experience in administration or office work is an advantage, but not compulsory
• Able to communicate well
• Proficient in Microsoft Office, especially Excel, Word and PowerPoint
• Able to use Excel for basic formulas, data entry, tracking and simple reports
• Comfortable using email, WhatsApp and Google Workspace
• Basic computer literacy is required
• Know how to use AI to improve work flow
• Organised and attentive to detail
• Responsible, reliable and punctual
• Able to follow instructions and complete tasks on time