Admin & Operations Assistant

Administration Assistant

Full-Time | Office-Based | Moorabbin, VIC

Are you a highly organised and reliable administration professional who enjoys variety, takes pride in delivering high-quality work and thrives in a fast-paced environment?

Our client is a rapidly growing services business with a strong reputation for providing exceptional service. Due to continued growth, they are seeking a motivated Administration Assistant to support their management and operations teams.

This is an excellent opportunity to join a positive and supportive workplace where you can make a genuine contribution and grow alongside the business.

About the Role

As the Administration Assistant, you will provide broad day-to-day support across office administration, client communication, scheduling, reporting and document management.

Your responsibilities will include:

• Managing and triaging incoming emails
• Responding to clients and directing enquiries to the appropriate team members
• Answering and directing phone calls
• Scheduling appointments, coordinating calendars and arranging service bookings
• Preparing quotes, reports, templates, forms and other business documents
• Maintaining accurate records, databases and filing systems
• Providing updates to management on completed tasks and project progress
• Supporting general office administration
• Assisting with process improvements and documenting procedures
• Providing ad hoc support to management and the wider team

About You

To be successful in this role, you will ideally have:

• Previous experience in an administration, office support or similar position
• Strong written and verbal communication skills
• Excellent organisation and time-management capabilities
• The ability to prioritise competing tasks and meet deadlines
• Exceptional attention to detail and accuracy
• A proactive, positive and professional approach
• Strong customer service and relationship-building skills
• Confidence learning new software and online systems
• Advanced Microsoft Office skills, particularly Word, Excel and Outlook
• Working knowledge of Google Workspace
• Basic Xero knowledge, although this is preferred rather than essential
• Strong problem-solving skills and the ability to use initiative
• The ability to work independently and contribute effectively within a team
• Discretion when handling confidential or sensitive information

What’s on Offer

• Full-time, permanent opportunity
• Office-based position in Balaclava
• Working hours of 8:30 am to 5:00 pm
• Supportive and collaborative team environment
• Varied role with exposure across management and operations
• Opportunity to grow with an expanding business

Apply Now

This opportunity would suit someone who is dependable, highly organised and enjoys supporting others. You will be comfortable managing multiple priorities while maintaining a high standard of accuracy and professionalism.

Please submit your application with an updated resume for confidential consideration.