Admin & Operations Executive

About the role

We are looking for an organised, proactive and dependable Admin & Operations Executive to support our day-to-day business and client operations. This role works closely with the CEO and internal teams to coordinate client requirements, track ongoing projects, manage documentation and ensure important tasks, deadlines and commitments are properly followed through.

Key responsibilities

• Support the CEO in day-to-day administrative and operational matters.
• Coordinate client requests, campaign requirements, materials and approvals with relevant internal teams.
• Track ongoing projects, campaign deliverables, deadlines and completion status.
• Follow up with internal teams and relevant parties on outstanding tasks and action items.
• Organise and maintain client documentation including quotations, purchase orders, appointment letters, briefs, reports and supporting documents.
• Coordinate meetings, schedules and appointments, and maintain clear records of key action items.
• Assist with routine client communication, enquiries and operational coordination.
• Support campaign operations including scheduling, documentation, approvals, deliverable tracking and reporting requirements.
• Monitor outstanding client requests or operational issues and escalate matters requiring management attention.
• Assist in project closure by coordinating reports, campaign links, screenshots, proof of execution and other required materials.

About you

• Diploma or Bachelor's Degree in Business Administration, Management, Mass Communication or a related field.
• 1–3 years of working experience in administration, operations, project coordination, client servicing or a similar role.
• Strong organisational and follow-up skills.
• Able to manage multiple tasks and deadlines simultaneously.
• Good written and verbal communication skills in Bahasa Malaysia and English.
• Comfortable communicating and coordinating with clients and internal teams.
• Detail-oriented and able to maintain accurate documentation and records.
• Proficient in Google Workspace or Microsoft Office.
• Able to work independently with minimal supervision.
• Proactive, dependable and willing to take ownership of assigned responsibilities.

About us

OMM Media is a Malaysian digital media and creative company focused on building trusted digital media brands and delivering impactful communication solutions for our clients. Our work spans digital content, social media, creative production, campaigns, branded content and strategic communications. At OMM Media, we believe great work is not only about ideas. It is also about dependable execution, strong coordination and a personal touch in how we work with our clients.