Admin & Operations Manager (Thai-speaking)

Job Responsibilities Admin & Operations Manager (Thai-speaking)

1. Office Administration and Daily Operations

• Oversee daily office administration and operational activities to ensure smooth and efficient workflows.
• Coordinate schedules, meetings, internal requests, office supplies, and other administrative requirements.
• Support basic HR and finance administration, including employee documentation, expense records, invoices, and payment coordination.
• Ensure administrative activities comply with company policies and applicable regulations.

1. International Distributor Operations Management

• Build and maintain strong relationships between distributors and the brand to support long-term business growth.
• Act as the main coordination point for distributors, internal teams, and international stakeholders.
• Monitor, analyze, and evaluate distributor performance to ensure alignment with company targets and operational standards.
• Communicate and prepare business information in Indonesian and Thai; English may be used when coordinating with international stakeholders.

1. Internal Documentation and Financial Administration

• Supervise document registration, filing, and record-keeping to ensure accuracy, confidentiality, and accessibility.
• Prepare and manage contracts, reports, correspondence, and other company documentation.
• Coordinate international financial transactions, including checking invoices, payment details, and supporting documents.

1. Business Travel and International Events

• Plan and coordinate international business trips, including schedules, transportation, accommodation, travel documents, and budgets.
• Prepare and manage annual international events from planning through execution.
• Coordinate with internal teams, vendors, distributors, and external partners to ensure successful event implementation.
• Monitor expenses to ensure each trip and event is efficient and cost-effective.

1. Team Coordination and Operational Efficiency

• Lead and coordinate team activities, assign responsibilities, and monitor task completion.
• Develop and improve templates, workflows, work structures, and automation systems to increase productivity.
• Manage multiple priorities and ensure tasks are completed accurately and on schedule.
• Use Microsoft Office and Google Workspace to prepare reports, presentations, trackers, and operational documents.

1. Risk Management and Problem-Solving

• Identify and evaluate potential operational, administrative, financial, and event-related risks.
• Develop preventive measures and contingency plans to minimize business disruption.
• Resolve operational issues through effective communication, cross-functional coordination, and data-driven decision-making.
• Provide regular updates and recommendations to management regarding operational challenges and improvements.

Candidate Qualifications

• Strong understanding of general office administration and daily operations, with more than three years of relevant experience.
• Basic knowledge of finance, accounting, and Human Resources (HR).
• Proficient in both Indonesian and Thai, verbally and in writing.
• English proficiency is an advantage.
• Strong leadership skills with the ability to manage and coordinate a team effectively.
• Well-organized, detail-oriented, responsible, and able to manage multiple tasks simultaneously.
• Excellent communication, coordination, and problem-solving skills.
• Proficient in Microsoft Office and Google Workspace.
• Previous experience in administration, office operations, or a similar role is preferred.
• Must be based in Jakarta.