Admin & Reception Officer

We are looking for a responsible, proactive, and organized Admin & Reception Officer to manage the complete day-to-day office operations independently. The candidate will be responsible for reception management, office administration, maintenance coordination, vendor handling, inventory management, and ensuring a professional office environment at all times. The ideal candidate should take ownership of office operations and proactively identify issues, improvements, or maintenance requirements without waiting for instructions from management.

Key Responsibilities:
Reception & Front Desk Management

• Manage office reception professionally at all times.
• Handle incoming calls, office cell phone, WhatsApp messages, and visitor coordination.
• Welcome and assist clients, guests, candidates, vendors, and visitors.
• Maintain visitor records and meeting coordination.
• Ensure calls and messages are routed to the concerned department/person on time.
• Maintain a professional and organized front desk environment.

Office Administration & Operations

• Manage complete day-to-day office administration and operations.
• Ensure smooth office functioning with minimal supervision.
• Coordinate operational requirements between departments and staff.
• Support onboarding arrangements for new employees including seating and workspace readiness.
• Maintain office discipline, organization, and professional environment.
• Assist management in administrative and operational tasks when required.

Maintenance & Facility Management

• Proactively identify any broken, damaged, malfunctioning, or low-quality office items or infrastructure.
• Monitor office facilities including ACs, lights, internet devices, CCTV, furniture, electrical equipment, plumbing, water dispensers, office appliances, and door locks.
• Coordinate directly with vendors, technicians, electricians, plumbers, internet providers, and maintenance teams.
• Ensure issues are resolved immediately without waiting for management instructions.
• Follow up with vendors until work is completed properly.
• Ensure preventive maintenance wherever possible.

Vendor & Inventory Management

• Coordinate with office vendors and service providers.
• Maintain office inventory including stationery, pantry items, and office consumables.
• Ensure stock availability at all times.
• Maintain vendor records and contact information.
• Assist in purchasing office supplies and operational items when required.

Staff Coordination & Support

• Coordinate with staff regarding office operational matters.
• Ensure office SOPs and professional standards are being followed.
• Help maintain a productive and professional office environment.
• Escalate operational concerns to management where necessary.

Security & Responsibility

• Ensure proper office opening and closing procedures.
• Ensure unnecessary lights, ACs, and office devices are switched off when not required.
• Maintain responsibility for office assets and operational safety.
• Report any security or operational concerns immediately.

Requirements

• Strong communication and organizational skills
• Responsible and proactive attitude
• Ability to work independently
• Good coordination and problem-solving skills
• Professional behavior and communication
• Strong sense of ownership and accountability
• Basic computer and administrative knowledge
• High school diploma or equivalent; Bachelor's degree preferred

Nice-to-haves

• Bachelor's degree in Business Administration or related field
• Previous experience in office administration, reception, or operations

Important Note

This role requires proactive ownership and responsibility. The candidate is expected to independently identify operational problems, maintenance requirements, and improvement opportunities, and ensure timely resolution without requiring continuous instructions from management.

Pay: Rs50,000.00 - Rs80,000.00 per month

Work Location: In person