Admin and Sales Supervisor

About the role

The Admin & Sales Supervisor is responsible for overseeing daily administrative operations while supporting and supervising the sales team to achieve business objectives. This position ensures efficient office administration, accurate sales documentation, customer service, order processing, and coordination between sales, finance, operations, and management.

Key responsibilities

• Supervise and support the sales team in achieving sales targets and business objectives.
• Assist in developing sales strategies, promotions, and customer retention initiatives.
• Maintain strong relationships with existing customers and assist in addressing customer concerns.
• Assist the sales team in identifying new business opportunities and potential customers.
• Oversee day-to-day administrative and office activities.
• Supervise administrative staff and ensure tasks are completed accurately and on time.
• Maintain organized records, contracts, customer files, sales documents, and other administrative files.
• Coordinate office supplies, equipment, facilities, and other administrative requirements.
• Prepare correspondence, reports, presentations, and other documents as needed.
• Prepare and consolidate sales and administrative reports for management.

About you

• Bachelor's degree in Business Administration, Marketing, Management, or a related field.
• At least 3–5 years of experience in sales, administration, or a related supervisory role.
• Previous experience supervising a team is preferred.
• Strong knowledge of sales processes, customer service, and office administration.
• Proficient in Microsoft Office, particularly Excel and Word.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and time-management abilities.
• Good analytical and problem-solving skills.
• Ability to multitask and work effectively under pressure.
• High level of professionalism, integrity, and attention to detail.