Admin & Viewing Assistant

Admin & Viewing Assistant

Role Overview Century 21 Scotland is seeking a reliable, organised Admin & Viewing Assistant to support daily operations across our residential and commercial property divisions. This role combines office‑based administration with on‑the‑ground viewing duties, requiring someone who can drive, communicate professionally, and ensure properties are well‑maintained and ready for clients.

Key Responsibilities

• Property Viewings & Client Interaction
• Conduct residential and commercial viewings with prospective tenants and buyers.
• Provide clear information about each property and record client feedback.
• Ensure properties are presentable, secure, and meet brand standards.
• Maintenance & Property Checks
• Carry out routine inspections to confirm maintenance issues are addressed.
• Report repairs, cleaning needs, or safety concerns promptly.
• Coordinate with contractors and suppliers when required.
• Office Reception & Administration
• Manage reception duties, greet visitors, and handle incoming enquiries.
• Support the team with scheduling, filing, documentation, and CRM updates.
• Assist with preparing tenancy packs, keys, and viewing schedules.
• Lead Management & Follow‑Ups
• Follow up on enquiries and viewing leads professionally.
• Arrange appointments and maintain accurate records of all interactions.
• Support property sourcing activities where needed.

Skills & Experience

• Full UK driving licence and confidence travelling between properties.
• Strong organisational skills and ability to multitask.
• Professional communication style, both in person and over the phone.
• Reliable, mature approach with a friendly and helpful nature.
• Experience in property, lettings, or admin roles is beneficial but not essential.

What We Offer

• A varied role combining office work and field‑based activity.
• Training and support across both residential and commercial sectors.
• Opportunity to grow within an international real estate brand.
• Supportive team environment and clear progression pathways.

If you want, I can also create:

• a shorter job‑board version,
• a more sales‑driven recruitment advert,
• or a candidate pack summary for interviews.

Pay: From £13.00 per hour

Expected hours: 40.0 per week

Benefits:

• Company events
• Free parking
• On-site parking

Work Location: In person