Admin Assistant

Customer service & scheduling

• Answer calls and messages from customers
• Book aircon cleaning, repair, installation, or maintenance appointments
• Coordinate technician schedules and routes
• Confirm appointments and follow up with customers

Paperwork & records

• Prepare quotations, invoices, and receipts
• Keep records of customer service history
• File warranties, service reports, and contracts
• Encode job orders and technician reports

Basic accounting tasks

• Track payments and unpaid balances
• Record expenses and daily sales
• Assist with payroll or technician commissions
• Coordinate with suppliers for billing

Inventory & supplies

• Monitor stock of aircon parts and tools
• Order supplies when needed
• Track deliveries from suppliers

Communication & coordination

• Relay job details between customers and technicians
• Update customers about technician arrival times
• Handle complaints or rescheduling
• Sometimes manage the company Facebook page or inquiries

Common tools they use

• Microsoft Excel or Google Sheets
• Messaging apps like Viber or WhatsApp
• Scheduling software
• Accounting apps like QuickBooks or local invoicing systems

1 month paid training then evaluation

Benefits:

• Company Christmas gift
• Company events
• Free parking
• On-site parking
• Paid training