Admin Assistant

About the role

Admin Assistant providing support at the counter, assisting customers with inquiries about services, handling reception duties, and managing administrative operations for a scrap yard business.

Key responsibilities

• Assist new customers at the counters and provide information about services and answer inquiries
• Answer reception phone calls and write down information
• Capture incoming and outgoing vehicle details into the weighbridge system
• Tally operations weighing details with the weighbridge details
• Retrieve or create customer details via the system to create a payment voucher
• Verify the accuracy of payment details
• Initiate/verify authentication approval for payment
• Handle customer issues and feedback to reflect to management for review and improvement
• Maintain accurate records of all transactions and interactions in both digital and physical formats
• Maintain clear and effective communication with the operations team, drivers, and management

About you

• Strong attention to details and accuracy in data entry
• Ability to work independently and as part of a team
• Proficient in basic computer application
• Working days-Compulsory work on weekend and off on weekdays