Admin Assistant

Job Title:
Office Services Associate

About the role

An Office Services Associate role managing a structured and efficient workflow for all service areas within your remit. You will ensure that all service levels agreed with the client as part of the contract service delivery are achieved and continuously improved, playing a flexible role assisting with the first impression, admin support and facilities services for the office.

Key responsibilities

• Managing a structured and efficient workflow for all service areas within your remit
• Ensuring that all service levels agreed with the client as part of the contract service delivery are achieved and continuously improved
• Regularly reviewing services to ensure continuous improvement of their delivery
• Ensuring stationery, facilities and other equipment are properly utilized and maintained
• Manage room and hospitality bookings, including setting up rooms
• Arrange hospitality and liaise with onsite cleaning teams
• Supervise, coordinate, assist in clients' marketing events (including evening events as agreed overtime), at both on/off premises
• Handling all incoming and outgoing mail/deliveries
• Providing photocopying, scanning, and printing as per customer instructions
• Processing and analyzing monthly activity metrics reports (volume, spend) and monthly supplier billing invoices
• Any ad-hoc request made by Williams Lea or the client

About you

• Diploma/Degree in communication or Business Administration
• 3 to 5 years of relevant experience, within the legal industry will be an added advantage
• Effective communication skills, both written and oral
• Passion to provide customer service with a professional attitude
• Well presented with a professional manner
• Flexible, independent, good team player
• High degree of attention to detail, ability to retain high levels of concentration in a busy working environment
• Well versed in office applications (Excel, Word, PowerPoint, Outlook, Teams, Zoom)
• 5 days in office