Admin Assistant

We are looking for a highly organised and detail-oriented Admin Assistant to support our daily administrative operations. You will assist with managing client documents, updating CRM records, coordinating applications, following up on outstanding information, and providing general administrative support to ensure smooth and efficient business operations.

Responsibilities :

• Create and maintain client profiles and records in the CRM system
• Request, collect, review, and organise client supporting documents
• Enter and update client information and documentation in the CRM
• Assist with loan application and document lodging processes
• Order and coordinate property valuations when required
• Liaise with lenders, clients, real estate agents, and settlement agents
• Assist with monitoring construction progress payments and related claims
• Manage email enquiries and forward or respond to requests as required
• Provide general administrative support to brokers and the wider team
• Assist with social media management and content creation when required

Requirements :

• Fluent in English, both written and spoken
• Strong communication and customer service skills
• Excellent organisational and multitasking skills
• High attention to detail
• Able to work independently with minimal supervision
• Proactive and team-oriented attitude
• Basic credit/loan administration knowledge is an advantage