Admin Assistant

Administrative & Operations Coordinator – Luxury Home Wellness

KIMO Wellness is looking for a highly organised, logical, and proactive coordinator to manage the daily operations of our luxury home-service business.

Mandatory Requirements

• Currently living in Dubai.
• Minimum three years of experience in a home-service company.
• Strong knowledge of Dubai’s locations, communities, routes, and travel times.
• Able to communicate with clients using polished, five-star luxury language.
• Excellent English, logical thinking, and problem-solving skills.
• Highly organised, punctual, honest, and calm under pressure.

Main Responsibilities

• Coordinate therapists, drivers, bookings, locations, and travel times.
• Monitor schedules and arrival times throughout the day.
• Communicate with every therapist daily and resolve delays immediately.
• Confirm appointments and keep clients professionally updated.
• Follow up on outstanding payments.
• Manage WhatsApp, calls, booking records, and daily reports.
• Maintain KIMO’s luxury customer-service standards at all times.

Please do not apply if you are outside Dubai or do not have three years of home-service experience. Applications that do not meet both requirements will not be considered.

How to Apply

Apply with your CV and answer these three questions:

• Which Dubai areas and communities do you know well?
• Describe how you would manage three therapists travelling to consecutive appointments in different locations.
• Write a short luxury-style WhatsApp message informing a VIP client that her therapist will be 15 minutes late.

Applications without answers to all three questions will not be reviewed.

Pay: AED3,000.00 - AED3,500.00 per month

Work Location: Hybrid remote in Dubai (Dubai)