Admin Assistant

Admin Assistant

Full-Time | Monday–Friday | 8:00am–4:00pm

About the role

As our Admin Assistant, you will work alongside our administration team to provide general office and administrative support. You will assist with the day-to-day processing of jobs, documentation and client communication while learning the systems and processes used within our business. The role will suit someone who enjoys staying organised, is comfortable working with computers and is willing to learn.

Key responsibilities

• Assist with entering and updating work orders and job information.
• Assist with adding, scheduling and updating jobs in ServiceM8.
• Follow up on outstanding job information and assist with keeping jobs up to date.
• Upload invoices, photos, reports and other job documentation to client portals.
• Assist with maintaining spreadsheets, registers and job tracking records.
• Assist with general email correspondence and responding to routine enquiries.
• Answer incoming phone calls and direct enquiries to the appropriate team member.
• Assist with filing, scanning, photocopying and maintaining organised office records.
• Provide general administrative support to the office team as required.
• Learn and assist with the day-to-day use of our office systems and procedures.

About you

• A reliable and positive attitude.
• Good organisational and time management skills.
• Strong attention to detail.
• Good written and verbal communication skills.
• A professional and friendly phone manner.
• Basic computer skills and confidence learning new software.
• The ability to follow instructions and ask questions when needed.
• A willingness to learn and take on new responsibilities.
• The ability to work both independently and as part of a team.
• A professional and positive approach to working with colleagues, contractors and clients.

About us

We are a well-established, family-owned business operating in the building maintenance and construction industry. We are a small, family-owned business where our team is valued and supported. We believe in creating a positive workplace where everyone works together and contributes to the same goal.