Admin Assistant

About the role

An Administration Assistant role reporting to the Building Manager or Area Manager, responsible for managing complaints, collections, billing, and administrative documentation for property management operations.

Key responsibilities

• Key in all complaints received via messages, emails, calls and walk-ins into Property Butler System
• Follow up with defaulters and send 3 reminders to defaulters
• Ensure all documents are filed daily and submit daily collection reports to Building Manager
• Ensure all other payments for rental of common properties are billed punctually and collected with proper records filed
• Keep updated records of all property status such as owner occupied or vacant and details of occupants
• Ensure all correspondences, invoices and documents are acknowledged and stamped with date of receipt
• Monitor and remove overdue notices
• Generate billings together with monthly Statement of Accounts
• Follow up with Contractual and Non Contractual Service Providers for their invoices and receipts
• Prepare payment vouchers for monthly payment, ensure utility bills are paid on time, and generate late payment interest

About you

• Fit to carry out tasks efficiently and effectively
• Able to undertake ad-hoc tasks and other assignments as directed by Management

About us

Transpacc Property Management Sdn Bhd is a property management organization that employs staff who may be assigned to any area that the management deems suitable and necessary.