Admin Assistant

About the Role

We are looking for a responsible, organised and proactive Admin Assistant to join AVERTEC AIRGENS SDN. BHD. in Simpang Ampat, Penang.

This role is mainly to support our Sales Team in daily sales and administrative operations. As the backbone of the team, you will help ensure customer enquiries, quotations, sales orders, deliveries and service coordination are handled smoothly and efficiently.

Key Responsibilities

• Prepare and follow up on sales quotations and customer enquiries.

• Monitor and respond to online enquiries and direct them to the appropriate sales person.

• Prepare and process Sales Orders.

• Coordinate with customers, sales team, warehouse and delivery team to arrange deliveries.

• Liaise with the Service Team to coordinate service schedules, job arrangements and customer requirements.

• Assist with stock management, including monitoring stock levels, recording movements and coordinating replenishment.

• Maintain accurate sales records, customer information and documentation.

• Assist the sales team with reports, data entry and other daily administrative tasks.

• Handle incoming calls, emails and general customer enquiries when required.

• Support company events, meetings and other administrative activities.

• Perform other duties assigned by management to ensure smooth daily operations.

What We're Looking For

• Previous experience in sales administration, office administration or customer service is an advantage.

• Good organisational skills and ability to manage multiple tasks.

• Good communication skills in English and Bahasa Malaysia; Mandarin is an advantage.

• Familiar with Microsoft Office, especially Excel and Word.

• Careful, responsible and attentive to details.

• Able to follow up tasks independently and meet deadlines.

• Positive attitude, willing to learn and able to work as part of a team.

• Proactive and hands-on, with a strong sense of responsibility.

What We Offer

• Competitive salary package with attractive incentice scheme.

• Training and opportunities for career development.

• A supportive and collaborative workplace.