Admin Assistant

Position Overview – Administrative Assistant

As an Administrative Assistant at Star Tutor, you will support the daily operations of our online tuition programmes by coordinating with students, parents, teachers, and internal teams to ensure classes and administrative processes run smoothly.

Key Responsibilities

• Manage and update class schedules, Zoom/Google Meet links, recordings, and learning materials.

• Upload and organise teachers’ notes and class recordings in Google Drive and the admin system.

• Monitor student attendance, class participation, and replacement classes.

• Communicate with teachers regarding notes, recordings, schedules, and class-related matters.

• Respond to parent and student enquiries via WhatsApp and phone calls.

• Assist with student registration, subscription renewal, package upgrades, and payment follow-ups.

• Maintain accurate student and administrative records.

• Prepare weekly/monthly reports and update Google Sheets/Excel.

• Assist with social media announcements, promotional materials, seminars, and educational programmes.

• Support daily office operations and complete assigned administrative tasks according to company SOPs.

Requirements

• Diploma or higher qualification in any field.

• 1–2 years of relevant experience preferred; fresh graduates are welcome.

• Good communication skills in English, Bahasa Melayu, and Tamil.

• Proficient in Microsoft Office, Excel, Google Workspace, WhatsApp, Telegram, and Zoom.

• Strong organizational, time-management, and problem-solving skills.

• Able to multitask and work independently.

• Responsible, proactive, detail-oriented, and willing to learn.

What We Offer

• Competitive Salary & Performance Incentives – rewarding your effort and results.
• Work-Life Balance – 5-day work week.
• Comprehensive Benefits – EPF, SOCSO, and EIS contributions.
• Time to Recharge – annual leave provided.
• Professional Growth – opportunities for continuous learning and career advancement.
• Supportive Environment – a dynamic, collaborative, and innovative workplace.
• Meaningful Impact – the chance to shape and inspire students’ futures.
• Engaging Culture – company-sponsored team-building activities and social events.