Admin Assistant

Admin Assistant
Zephyr Tech Ltd | Eastbourne, East Sussex | Full-time, Permanent | Office-based

About Zephyr Tech
Zephyr Tech is an MCS, NAPIT and RECC accredited installer of solar PV, battery storage and EV chargers across Sussex, London and the South East. We work for homeowners, businesses and care homes, and we’re growing fast. We’re looking for a highly organised Admin Assistant to keep our office and install teams running smoothly as we scale.

The Role
You’ll be the engine behind our operations. Working closely with our Project Manager and Directors, you’ll manage customer communication, scheduling and paperwork from first enquiry through to final handover. You’ll make sure every job is booked, documented and signed off properly, so our installers can focus on installing.

What You’ll Do

• Answer calls and emails, and be a friendly, professional first point of contact for customers and suppliers
• Book surveys and installs, manage the team calendar and keep customers updated on their job
• Log enquiries, quotes and job progress in our CRM and job management system
• Prepare and submit DNO applications and notifications (G98/G99)
• Complete MCS, NAPIT and Building Regulations paperwork, and assemble customer handover packs
• Raise purchase orders, track deliveries and liaise with suppliers and wholesalers
• Raise invoices, chase payments and keep financial records up to date
• Manage customer documents, warranties and job files so everything is easy to find
• Support the team with reports, data entry and general office tasks
• Help improve our processes and systems as the business grows

What You’ll Need

• Previous experience in an admin, office or customer service role
• Excellent organisation and attention to detail
• Confident on the phone and clear in writing
• Comfortable with Microsoft 365 or Google Workspace
• Able to juggle multiple jobs and priorities without dropping the ball
• Proactive, reliable and happy to use your initiative

Nice to Have

• Admin experience in solar, renewables, electrical or construction
• Knowledge of MCS, DNO applications or Building Regulations notifications
• Experience with a CRM or job management system
• Experience with Xero, QuickBooks or similar
• Full UK driving licence

What We Offer

• Competitive salary, depending on experience
• 28 days holiday including bank holidays
• Workplace pension
• Monday to Friday, office hours
• Training in the renewables industry and our systems
• A growing company with real progression into operations and project coordination roles

Pay: £25,420.00-£39,920.00 per year

Work Location: In person