Admin Assistant

Job Summary

We are seeking a detail-oriented and proactive Admin Assistant to oversee daily logistics activities, shipment coordination, customer service, documentation, and administrative support. The ideal candidate will ensure smooth supply chain operations, timely deliveries, accurate record-keeping, and effective communication with customers, suppliers, and internal teams.

Key Responsibilities1. Logistics & Shipment Coordination

• Coordinate and manage inbound and outbound shipments to ensure timely delivery and efficient logistics operations.
• Plan, schedule, track, and monitor shipments, providing regular status updates to customers and internal teams.
• Liaise with suppliers, freight forwarders, warehouse personnel, transport providers, and other stakeholders to ensure smooth supply chain operations.
• Monitor transportation routes, optimize delivery schedules, and resolve logistics issues, including shipment delays, damaged goods, and inventory discrepancies.
• Coordinate with warehouse and operations teams to meet customer delivery requirements.

2. Documentation & Compliance

• Prepare and maintain logistics documentation, including invoices, packing lists, bills of lading, delivery orders, and customs-related documents.
• Inspect incoming goods upon container arrival, identify damaged or spoiled items, report findings promptly, and coordinate follow-up actions with relevant departments.
• Maintain accurate vehicle documentation, including insurance, road tax, inspection records, and permits.
• Ensure compliance with company policies, import/export regulations, and established logistics procedures.

3. Customer Service & Account Administration

• Prepare and issue Statements of Account (SOA) to customers and follow up on outstanding payments professionally.
• Monitor and manage the company email inbox, ensuring timely acknowledgement and responses to enquiries, requests, and operational matters.
• Attend to customer enquiries via phone, email, and other communication channels, providing prompt updates and professional support.
• Maintain positive customer relationships through effective communication and timely resolution of issues.

4. Procurement & Administrative Support

• Assist with procurement planning and identify opportunities to improve operational efficiency and workflow processes.
• Perform data entry, filing, record-keeping, and other general administrative duties to support daily office operations.
• Carry out additional duties and ad-hoc assignments as assigned by Management.

Requirements & Qualifications

• Strong organizational, coordination, and time-management skills.
• Good communication and interpersonal skills, with the ability to liaise effectively with customers, suppliers, and internal teams.
• Meticulous, responsible, and able to manage multiple tasks in a fast-paced environment.
• Good problem-solving skills and the ability to handle operational issues promptly.
• Proficient in Microsoft Office and general computer applications.
• Able to work independently as well as collaboratively within a team.
• Relevant experience in logistics, shipping, supply chain, customer service, or administration will be an advantage.

Work Eligibility

This position is open to Singaporean, PRs, and eligible candidates requiring a Work Permit, subject to applicable MOM requirements and work pass eligibility.

How to Apply

Interested candidates are invited to submit their resumes for consideration. Only shortlisted candidates will be contacted.

We look forward to welcoming a motivated and responsible individual to our team!

Pay: $1,800.00 - $2,200.00 per month

Benefits:

• Promotion to permanent employee

Work Location: In person