Admin Assistant

We are looking for a responsible, organised and detail-oriented Admin Assistant to join our team at an automotive service centre in Petaling Jaya.

The successful candidate will handle customer service, daily administrative duties, parts coordination and workshop scheduling. This role requires someone who can communicate well with customers and technicians, manage multiple tasks efficiently, and ensure the smooth running of daily workshop operations.

Key Responsibilities

• Attend to customer enquiries, arrange service appointments and provide updates on vehicle service progress.
• Prepare quotations, invoices and other service-related documentation.
• Coordinate with technicians on vehicle diagnosis, repair requirements and follow-up actions.
• Liaise with parts suppliers to place orders and ensure the correct parts arrive on time.
• Handle basic accounting and payment administration, including checking supplier invoices and statements, processing payments, maintaining payment records and tracking outstanding payments.
• Handle general administrative and clerical duties, including stock inventory management and record keeping.
• Assist in planning and coordinating technicians' work schedules, hoist availability, equipment and tools to optimise workshop efficiency.
• Work closely with management and the workshop team to ensure jobs are completed and delivered smoothly.
• Perform other relevant administrative and operational duties as required.

Requirements

• Minimum SPM qualification.
• At least 1 year of working experience in the automotive service industry.
• Good written and verbal communication skills in both English and Bahasa Malaysia.
• Basic computer skills, including Microsoft Office. Knowledge of SQL Accounting is an added advantage.
• Good attendance record, punctual and reliable.
• Organised, detail-oriented and responsible, with the ability to manage tasks independently.
• A fast learner with a positive attitude and a results-oriented approach.
• Able to work well with customers, technicians and management in a team environment.
• Good attendance and punctuality record is very important

Working Hours

Monday to Saturday, full day.

Benefits

• Opportunities for career advancement and promotion.
• On-the-job learning and professional development.
• Overtime pay.
• Performance bonus.

Salary

Salary will be offered based on the candidate's relevant experience, skills and knowledge.

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person