Admin Assistant - Ecommerce

URGENT HIRING!!!

Job description
As an E-commerce Assistant, you will help ensure that our online stores are accurate, updated, organized, and running efficiently. You will work closely with the Sales, Inventory, Marketing, and other departments to monitor orders, products, stocks, and customer concerns.

Key Responsibilities

• Manage daily operations of Lazada, Shopee, Zalora, and other e-commerce platforms.
• Process and monitor online orders, fulfillment, deliveries, cancellations, returns, and refunds.
• Maintain accurate product listings, pricing, promotions, variants, and stock availability.
• Monitor online inventory and coordinate stock replenishment with the warehouse and Sales team.
• Handle customer inquiries, order concerns, returns, replacements, and warranty requests.
• Coordinate with warehouse, branches, couriers, suppliers, and other departments.
• Monitor sales, orders, inventory, and e-commerce performance.
• Prepare sales, inventory, and e-commerce reports.
• Maintain accurate records, documentation, and transaction data.
• Perform other related e-commerce and administrative tasks as assigned.

Qualifications

• At least 1–2 years of related experience in E-commerce, Online Store Management, Marketplace Operations, Sales Administration, Retail, or Inventory is preferred.
• Experience with Lazada, Shopee, Zalora, TikTok Shop, or similar platforms is an advantage.
• Proficient in MS Excel, MS Office, and Google Workspace; knowledge of PivotTables and basic reporting is preferred.
• Strong organizational, communication, problem-solving, and attention-to-detail skills.
• Able to multitask, work independently, and follow up on concerns with minimal supervision.
• Proactive, adaptable, responsible, and willing to learn.
• Good customer service and coordination skills.
• 30–40 WPM typing speed with good accuracy is preferred.
• Bachelor's degree or equivalent, preferably in Business, Marketing, E-commerce, Management, or a related field.
• Can start ASAP, preferably residing near Makati City.
• Willing to work Monday to Saturday, full-time onsite.

Work Location

Unit 503, 5th Floor, ITC Building, 337 Sen. Gil J. Puyat Ave., Bel-Air, Makati City, 1209 Metro Manila

Work Schedule

Monday to Saturday / Non-hybrid / Full-time onsite role

If you are organized, proactive, detail-oriented, and confident in Excel, reporting, and Sales operations, we'd love to hear from you. Join Star Eye Specs Corporation and be part of our team!

Please send your updated resume and a short cover letter to [email protected]. Let us know how your skills and experience can contribute to the efficiency and growth of Star Eye Specs Corporation.