Admin Assistant (Pooling)

About The Back Room

We exist to free our clients' time so they can focus on what they do best — growing their business. We deliver smart, efficient solutions that liberate teams from the everyday admin, and we hold ourselves to the same standard. Time is the ultimate currency, and we treat it like it.

About the Role

We are building a talent pool of organised and adaptable Admin Assistants to support our growing client base. This opportunity is suitable for candidates who are interested in administrative, virtual assistant, or back-office support roles and are available to be matched with future openings.

As an Admin Assistant, you may support day-to-day administrative operations for a local or international client. The ideal candidate is detail-oriented, proactive, comfortable working independently, and able to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Provide administrative and back-office support to clients and internal teams
• Manage calendars, schedules, appointments, and meeting arrangements
• Prepare, format, proofread, and organise documents, reports, and presentations
• Maintain accurate records, databases, spreadsheets, and electronic filing systems
• Handle emails, correspondence, data entry, and routine administrative requests
• Coordinate with clients, suppliers, stakeholders, and team members as needed
• Assist with document processing, invoice tracking, purchase orders, and basic reporting
• Monitor deadlines, follow up on outstanding tasks, and provide status updates
• Conduct online research and compile information for business requirements
• Support onboarding, compliance, and other operational processes as required
• Maintain confidentiality and handle sensitive company and client information appropriately
• Complete other administrative tasks assigned by the client or team lead

Qualifications

• Bachelor's degree in Business Administration, Office Administration, or a related field is preferred
• At least 1 year of experience in an administrative assistant, virtual assistant, office support, or similar role is an advantage
• Strong written and verbal English communication skills
• Proficient in Microsoft Office and/or Google Workspace
• Good data entry, document management, and internet research skills
• Strong attention to detail and organisational skills
• Ability to manage multiple tasks, prioritise workload, and meet deadlines
• Proactive, reliable, resourceful, and willing to learn
• Ability to work independently and collaboratively in a remote or office-based environment
• Comfortable working with international clients and different time zones
• Willing to work in Clark, Pampanga, when required by the assigned role

Nice to Have

• Experience supporting a UK, US, Australian, or other international client
• Experience with customer service, bookkeeping, recruitment, sales support, or operations administration
• Familiarity with project management, customer relationship management, document management, or ticketing tools
• Knowledge of workflow automation, spreadsheets, or data reporting
• Experience working in an offshore, shared services, or business process outsourcing environment
• Availability to work varying schedules, including international business hours, depending on client requirements

Important Note

This is a pooling opportunity. Applications will be reviewed and qualified candidates may be contacted when a suitable Admin Assistant vacancy becomes available. Assignment, work schedule, client requirements, and employment details may vary depending on the role.